The past few years have seen live chat completely change the way online businesses carry out marketing and sales. Gone are the days prospects would email and wait several hours…
Tag: live chat
5 Ways Live Chat Improves Your Customer Support
At Kayako, we’re big proponents of live chat customer support. That’s because we know how powerful it can be at helping boost your customers’ experience—and your business in the process….
Boosting Your Customer Support: Human-Operated Live Chat vs Chatbots
When was the last time you contacted customer support of an online business? If you’ve had a customer support interaction recently, did you speak with a real person or a…
Best Intercom Alternatives in 2019
Looking for an intercom alternative that’s easy on your pockets and doesn’t skip on any functionality? Well, we’ve done some homework and put together a list of 3 intercom alternatives…
The Best Help Desk Software for Small Business
The times they are a-changing, and that goes double for the small business world. Customers, their habits and preferences, they’ve evolved a lot over the last several years—and customer support…