Customers and prospects have a number of ways to reach your team with sales and support questions, but none are as effective and immediate as live chat. Live chat can…
Learn To Drive Customer Success With Live Chat
Customers and prospects have a number of ways to reach your team with sales and support questions, but none are as effective and immediate as live chat. Live chat can…
Content Marketing Ideas For Incredible Customer Experiences
Content Marketing Ideas for Incredible Customer Experiences After years of building customer success teams and programs, it seemed natural to take on my next challenge – build a global customer…
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Make the Switch: Why Kayako Is The Customer Support Software For Your Small Business
At Kayako, we want to help you create effortless customer support experiences. Before we launched, it was obvious that traditional help desk solutions weren’t doing enough to help businesses improve…
Top 5 Ways to Improve Your Company’s Live Chat Experience
Live chat software is relatively new to the customer support world, but it’s caught on like wildfire. Today, most websites offer live chat support as an option. That’s because customers…