In all the best practices and how-to’s, it’s easy for a small business to get lost with applying every customer service tip. You don’t have the budget of Amazon or…
Tag: best practices
Building a Customer Loyalty Program That Drives Brand Love
When was the last time you shopped for something that’s an everyday staple? Chances are, you found way more options than you needed and ended up choosing one at random….
Rock Your next One-On-One Meeting: For Employees and Managers
Let’s just say it: one-on-ones are nerve-wracking. As an employee, when someone drops a one-on-one meeting on your calendar, it can mess up your whole day. As a manager (new…
Onboarding Employees: All the Things a New Hire Needs to Know but May Be Hesitant to Ask
Imagine applying for a job at one of your favorite startups, and after a good-few grueling interviewing rounds, the offer is in your inbox and you’re ready to sign the paperwork….
Knowledge Base Template: 5 Easy Steps to Create Your Own from Scratch
I recently introduced my kids to the world of LEGOⓇ to further nurture their creativity here at home. After scouring the shelves for a good starter kit, my daughter picked…