I recently introduced my kids to the world of LEGOⓇ to further nurture their creativity here at home. After scouring the shelves for a good starter kit, my daughter picked…
Tag: best practices
Create Your Own FAQ Template from Scratch
Many companies offer great products but tend to overlook the fact that with any product or service, users WILL have questions, and as a business, one must provide easy to…
How Tiny Businesses Can Offer Stellar Customer Support
In all the best practices and how-to’s, it’s easy for a small business to get lost with applying every customer service tip. You don’t have the budget of Amazon or…
Building a Customer Loyalty Program That Drives Brand Love
When was the last time you shopped for something that’s an everyday staple? Chances are, you found way more options than you needed and ended up choosing one at random….
Rock Your next One-On-One Meeting: For Employees and Managers
Let’s just say it: one-on-ones are nerve-wracking. As an employee, when someone drops a one-on-one meeting on your calendar, it can mess up your whole day. As a manager (new…