Last year, I worked with a salesman who repeated the same motto on a daily basis: ‘people buy from people’. At first, I thought he was talking nonsense. I thought…
Tag: sales
The Live Chat Revenue Opportunity: Get Customer Engagement Right to Grow Your Business
Live chat’s opportunity to grow a business is taken for granted. Many businesses are missing out on driving leads, sales, and revenue. Live chat is often seen as an online…
How I Messed up a Remote Training Session (and What I Did to Ace the Next One)
“I’m sorry, we can’t hear you properly. You keep cutting out.” Imagine hearing that two or three times before you’ve moved past your first slide. I should have realized it…
Want to Close More Sales? Segment Your Sales Funnel Stages
We’re all familiar with the basic sales funnel – marketing passes leads on to sales, sales accepts them, converts leads to opportunities and then (hopefully!) wins the deal. But there’s…
The Ingenious Engagement Opportunity of Live Chat
Think about how you behave online when you’re seriously looking to buy jewelry. You might flick between tabs. You might glance at the navigation bar and make your way down…