Happy colleagues make happy customers
Everybody deserves great service experiences - especially your hardworking internal teams. With Kayako, you can focus on supporting your team, so your team can focus on their day-to-day.
Build better relationships
Kayako helps you better understand your user - so you can provide the right support at the right time, in their context.
Work smarter
Kayako streamlines your workflows, so you can give great support for 10 users as well as 100 users.
Smarter users
Your team can get the answers they need in seconds with your Kayako Help Center.
Get easy answers
With Kayako, your team can answer their own questions, saving your time (and theirs too). Whether through your help center, live chat, or via email, your team can quickly get the help they need.
Give your full support
No need to duplicate effort. Multiple teams (like HR, IT, and Facilities) can use Kayako to support your employees - keeping everything in one place and reducing inefficiency.
No more manual effort
Measure and streamline your processes with Kayako. Find out where you need to improve, automate the pain away, and build workflows that work for your business.
Teams and roles
Group your people into teams and assign roles to control permissions
Collaborators
Bring your whole business into Kayako quickly, easily and for free
User profiles
Put your user’s support history and activities together in one place
Custom Forms
Collect the right information you need to build a smooth support experience
Help Center
Give your customers a support destination that’s available 24/7
Macros
Automatically update your conversations with just a click, instead of ten
Single Sign On
Use Active Directory authentication for a seamless experience
APIs
Integrate Kayako with your own systems with our well-documented API
Make customer service your competitive advantage Sign up for the free trial
