Equip your sales team with the same customer context that makes your support team extraordinary.
Gain context into the conversations your customer is having with your support team.
Sales teams can get involved in customer conversations and offer additional insight for your Support team.
Kayako for Salesforce gives your team a single view of customer conversations within Salesforce.
Instantly understand the issues customers are facing with an at-a-glance view including status and priorities.
Context where you need it. See support conversations against Salesforce leads, accounts, contacts, and opportunities.
Taylor viewed a help center article — 1 day ago
Taylor created a case 6243 — 1 day ago
Taylor opened email — via Mandrill — 7 days ago
Taylor checked out — via Stripe — 7 days ago
Taylor added a item to checkout — via Magento — 7 days ago
Taylor viewed Rocket R58 product page — via Magento — 7 days ago
Get the full context
Bring all your customer’s interactions and activities together in one seamless customer journey.
Dead simple integration
Kayako’s native Salesforce integration is as easy to connect as it is to use. Just a few clicks and you’ll be capturing your customer’s most relevant Salesforce activities in Kayako.
Great customer experiences happens when teams work together.
Your sales and success teams can become Collaborators within Kayako, so they can offer notes to help your support team have smoother conversations.
Just another way Kayako helps bring everyone in your business closer to customers.
Kayako positively and profoundly impacted how we interact with our customers daily, and has allowed us to build meaningful relationships with them while also providing clear, concise customer service.
From Day 1, we realized that Kayako shares the same passion for ‘Customer Wow’ as we do. Their tools and experience help us make this philosophy into a reality – effective, prompt, and succinct support.
With Kayako, it’s easy to quantify exactly how productive and efficient we really are. Our process is now quick and transparent and our customers, partners and staff are very happy with it.
Kayako allows us to more effectively manage, monitor and deliver customer support. The Kayako solution was easy to implement and support as well as enhancements on the product have been outstanding!
We’ve been extremely satisfied with Kayako. So satisfied that we’ve never even thought about what alternatives might be available.