Connect the dots with Kayako for Salesforce

Equip your sales team with the same customer context that makes your support team extraordinary.

Have better conversations

Gain context into the conversations your customer is having with your support team.

Collaboration made easy

Sales teams can get involved in customer conversations and offer additional insight for your Support team.

Bridge the gaps

Break down the barriers and share knowledge between Sales, Success, and Support

Get the lowdown

Kayako for Salesforce gives your team a single view of customer conversations within Salesforce.

Instantly understand the issues customers are facing with an at-a-glance view including status and priorities.

Context where you need it. See support conversations against Salesforce leads, accounts, contacts, and opportunities.

Taylor viewed a help center article — 1 day ago

Taylor created a case 6243 — 1 day ago

Taylor opened email — via Mandrill — 7 days ago

Taylor checked out — via Stripe — 7 days ago

Taylor added a item to checkout — via Magento — 7 days ago

Taylor viewed Rocket R58 product page — via Magento — 7 days ago

Visualize a complete customer journey

Get the full context

Bring all your customer’s interactions and activities together in one seamless customer journey.

Dead simple integration

Kayako’s native Salesforce integration is as easy to connect as it is to use. Just a few clicks and you’ll be capturing your customer’s most relevant Salesforce activities in Kayako.

Add context, remove the email ‘back and forth’

Great customer experiences happens when teams work together.

Your sales and success teams can become Collaborators within Kayako, so they can offer notes to help your support team have smoother conversations.

Just another way Kayako helps bring everyone in your business closer to customers.

Getting started is easy

Install from the Salesforce AppExchange in minutes.

or read our help center article

Make customer service your competitive advantage Sign up for the free trial

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