Give your team the tools they need to provide the best customer support experience at a price that works for you.
With Kayako you get all the features HappyFox has at half the price. What's more, you also get a number of unique features that help your support team respond to customers quicker and with the right answer.
We bring powerful workflow automations, FREE collaborators, a comprehensive customer journey and collision prevention to your arsenal of support tools.
|Facebook & Twitter||Yes||Yes|
|600+ Integrations||Yes||< 50|
|SLA and business hours||Yes||No|
Kayako, a HappyFox competitor, makes customer support affordable and friendly. Starting at $15/user/month we're easy on startups and growing businesses and don't have a minimum agent count. HappyFox requires you purchase a minimum of 3 agents no matter which plan you choose.
We look to grow with you rather than have you pay for more agents than you need.
|1 AGENT||3 AGENTS||5 AGENTS|
|Annual savings over HappyFox||$168||$504||$840|
Price comparison of entry level plans for Kayako (inbox plan $15/user/month) and HappyFox (mighty plan at $29/user/month)
Kayako helps enhance your team's productivity by setting up workflows and automating activities across multiple applications used by your business.
This optimization helps standardize your support processes, saves your business time, and ultimately helps your team deliver a support experience your customers will love.
Kayako, the best alternative to HappyFox, gives you the ability to support customers across a number of issues through one unified support window. You can collaborate with teams from across your organization with our free collaborator licenses and dramatically improve customer satisfaction. Collaboration gives support teams the ability to include resources from other departments to deliver immediate and accurate support.
*Collaborator are Available in Growth, Scale and Enterprise plans
With Kayako you can increase your team's productivity by giving them insight into conversations agents are having with customers. Collision prevention lets agents see when someone else on the team is viewing or replying to a conversation, helping to reduce duplicate efforts.
Unlike HappyFox we give a lot of importance to what you've already said and done. Knowing each interaction your customer has with your business can completely change the way you support them. By bringing every interaction together in one place, your team can understand customers better and provide an experience that's connected and personal.
With over 600+ integrations you're not only able to integrate with your favorite CRMs like Salesforce, Microsoft Dynamics, SugarCRM and Joomla, but also pull customer interactions from apps like Shopify, Stripe, Slack, Paypal and many more. This brings all your customer interactions together in one place and empowers your team with the ability to deliver well-informed and contextual support.
We give you an intuitive and easy to use customer support platform at a friendly price with out-of-the-box features that enable your team to start providing great customer support in no time at all.
Support customers across live chat, email, social media without having to switch accounts
Measure customer satisfaction and learn where you can improve
Manage customer conversations and internal notes in a single view
Rope in resources from across your company for immediate and accurate customer support with FREE collaborators*
Optimize your support operations with powerful workflows
Easily connect with apps like Salesforce, Paypal, Slack Twilio and Ringcentral
Mathias Jensen, CEO