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It’s all about the customer

We’d be nothing without our customers. They’re our best reason for waking up each day. Lucky us - they’re keen on us too! Learn how they’re using Kayako to deliver an effortless customer experience.

From the first day we started talking with Kayako, we realized that they share the same passion for Customer Wow as we do. Their tools and experience help us make this philosophy into a reality – effective, prompt, and succinct support. - Richard Nolting

Kayako completely changed the way we provide support to our customers. The day we installed the application completely changed the way we provide support to our customers. Since then customers are very happy. Its simplicity and ease of use save us a lot of work. Definitely will recommend this product to anyone who does customer support. - Juan Carlos Seguí

Our staff quickly became familiar and comfortable with Kayako. - Bob Sanguedolce, VP of Technology

Kayako allows us to more effectively manage, monitor and deliver customer support. The Kayako solution was easy to implement and support as well as enhancements on the product have been outstanding!

We’ve been using Kayako now for a little over two years and the helpdesk has positively and profoundly impacted how we interact with our customers daily, and has allowed us to build meaningful relationships with them while also providing clear, concise customer service... In short, Kayako is tops! - Robert Miles

DineroMail | Case Study | Kayako

Kayako really do practice what they preach and they continually show us why they are industry leaders with their knowledge and skilled customer service.

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Toshiba Canada | Case Study | Kayako

Kayako helps us to respond to service requests in a very timely manner, resulting in happier customers. We’re big, big Kayako fans.

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Envato | Case Study | Kayako

Kayako has allowed us to customize the helpdesk in ways other support providers have not been able to match.

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Quick Heal | Case Study | Kayako

Kayako has enabled our team to streamline our support process, to more effectively communicate, and ultimately to resolve issues in a more timely and profession.

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Pearson | Case Study | Kayako

As an enterprise, we needed the absolute best tools available. If you're thinking helpdesks, you should think Kayako.

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KashFlow | Case Study | Kayako

Since setting up Kayako, our support volume has grown by a factor of 10, and Kayako grew gracefully with us.

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Texas Tech University | Case Study | Kayako

All in all, Kayako is hands-down the most feature-rich, user-friendly and flexible platform I’ve come across for customer support.

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QSA Net | Case Study | Kayako

We have started with Kayako software about 6 years ago and now we couldn't work without it.

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Heriot-Watt University | Case Study | Kayako

Our central IT section were blown away with what Kayako could do for them.

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Namecheap | Case Study | Kayako

Kayako has enabled our team to streamline our support process, to more effectively communicate, and ultimately to resolve issues in a more timely and profession.

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