At Kayako, we’ve always been concerned with building our company as diverse and inclusive as possible. It’s in our DNA as well as our mission. We always thought that—because over…
Integrated Live Chat Boosts Ecommerce Sales
Last year, I worked with a salesman who repeated the same motto on a daily basis: ‘people buy from people’. At first, I thought he was talking nonsense. I thought…
Rock Your next One-On-One Meeting: For Employees and Managers
Let’s just say it: one-on-ones are nerve-wracking. As an employee, when someone drops a one-on-one meeting on your calendar, it can mess up your whole day. As a manager (new…
Onboarding Employees: All the Things a New Hire Needs to Know but May Be Hesitant to Ask
Imagine applying for a job at one of your favorite startups, and after a good-few grueling interviewing rounds, the offer is in your inbox and you’re ready to sign the paperwork….