Remote workers have freedom from commutes, flexibility to control their own hours, and they have the choice to live wherever they want. But, it’s not all one way. Hiring remotely…
Great Customer Service Is the Basis for Future Brand Advocacy
This is a guest post by Puneet Kataria, the founder of Promoto. The Word of Mouth Marketing Association found that word of mouth drives an estimated $6 trillion in annual consumer spending….
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Reduce Churn and Win New Customers with Powerful and Flawless Onboarding
When a potential customer visits your site, they’re already interested in your product. You’ve put lots of effort into testing the best homepage designs, optimized your branding to attract the…
How I Messed up a Remote Training Session (and What I Did to Ace the Next One)
“I’m sorry, we can’t hear you properly. You keep cutting out.” Imagine hearing that two or three times before you’ve moved past your first slide. I should have realized it…