Skip to content
Thanks for subscribing to Kayako content!
Menu
Close Start your free trial
  • Blog Home
  • Live Chat Statistics
  • Customer Support Training Guide

Author: Uwe

1

3 Customer Experience Trends to Watch Out For in 2019

Now that 2018 is slowly wrapping up, companies are looking into starting 2019 with a ready-to-go customer experience strategy. If this is the case with you as well – don’t…

Uwe

Uwe

Posted January 4, 2019

ecommerce KPI

3 KPIs To Track if You Want to Boost Your Customer Experience

What is your relationship with your customers like? Do you feel like you’re losing out on sales because your customers aren’t loyal to your brand? Do you want to improve…

Uwe

Uwe

Posted December 28, 2018

ecommerce-customer-experience

How to Measure Customer Experience: 3 Reasons Why You Should be Tracking Customer Experience as Part of Your eCommerce Strategy

eCommerce is probably the field with the most key performance indicators (KPIs) to track. Though you can optimize your online business as much as you want, none of that will…

Uwe

Uwe

Posted December 20, 2018

Effortless customer service is two minutes away

(or just one minute, if you type fast)

Start your free trial
Kayako
  • Product
  • Take the tour
  • Live chat
  • Self-service
  • Social
  • Mobile
  • Collaboration
  • Kayako Reviews
  • Use Kayako for…
  • Customer Support
  • Shared Inbox
  • Internal Help Desk
  • Ecommerce Support
  • Compare To
  • Help desk comparison
  • Zendesk alternative
  • Intercom alternative
  • Freshdesk alternative
  • Email alternative
  • Learn
  • Blog
  • Live Chat Statistics
  • Ultimate Guide to Support Metrics
  • Customer Support Hiring Excellence
  • Resources
  • Status
  • Support
  • API Documentation
  • Get in touch
  • Email us
  • Facebook
  • Twitter
  • Linkedin

  • About
  • Privacy policy
  • Legal
  • © Kayako 2018 - A Help Desk Software Platform