Skip to content
Thanks for subscribing to Kayako content!
Menu
Close Start your free trial
  • Blog Home
  • Live Chat Statistics
  • Customer Support Training Guide

Author: Ash Read

customer_service_philosophy

Empower Your Team With A Customer Service Philosophy

Customer service is incredibly important to any business. So important, even, that by 2020, it’s projected that customer experience will overtake price and product as the key brand differentiator. So it’s…

Ash Read

Posted September 29, 2016

Social Customer Experiences

Social Customer Experience: How to Win in the World of Connected Customers

Businesses are defined by what their customers say about them. And as social media platforms like Twitter and Facebook have risen up to the mainstream, and mobile internet and smartphone…

Ash Read

Posted February 11, 2016

why is customer service important

Why Great Customer Service Is Important for Every Part of the Business

What makes a good customer service Every company will tell you customers are their #1 priority, but few “walk the walk” when it comes to delivering the kind of remarkable…

Ash Read

Posted October 20, 2015

Effortless customer service is two minutes away

(or just one minute, if you type fast)

Start your free trial
Kayako
  • Product
  • Take the tour
  • Live chat
  • Self-service
  • Social
  • Mobile
  • Collaboration
  • Kayako Reviews
  • Use Kayako for…
  • Customer Support
  • Shared Inbox
  • Internal Help Desk
  • Ecommerce Support
  • Compare To
  • Help desk comparison
  • Zendesk alternative
  • Intercom alternative
  • Freshdesk alternative
  • Email alternative
  • Learn
  • Blog
  • Live Chat Statistics
  • Ultimate Guide to Support Metrics
  • Customer Support Hiring Excellence
  • Resources
  • Status
  • Support
  • API Documentation
  • Get in touch
  • Email us
  • Facebook
  • Twitter
  • Linkedin

  • About
  • Privacy policy
  • Legal
  • © Kayako 2018 - A Help Desk Software Platform