You might believe social media is a boon for customer care. It’s understandable. A Google search for the phrase ‘social media customer service’ returns 117 million results. It’s easy to…
Results for: privacy
Use a 3 Step Plan to Prepare for Parental Leave
So you’re having a baby, or thinking about having a baby. Or deciding when a baby may be in your future. Adding a tiny human to your family is exciting…
Why Community Is Your Most Valuable After-Sales Service Asset
Potential buyers are treated like the biggest VIPs in the universe. What happens after they buy? Are they given smooth onboarding? Is there a direct connection to a setup wizard?…
