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Results for: privacy

live-chat-vs-social-media-customer-support

Why Gamble Your Reputation over Social Media? Use Live Chat to Keep Conversations Private

You might believe social media is a boon for customer care. It’s understandable. A Google search for the phrase ‘social media customer service’ returns 117 million results. It’s easy to…

James Mathison

Posted February 21, 2018

parental-leave-plan-tips

Use a 3 Step Plan to Prepare for Parental Leave

So you’re having a baby, or thinking about having a baby. Or deciding when a baby may be in your future. Adding a tiny human to your family is exciting…

Mercer Smith-Looper

Posted February 23, 2017

after-sales-service

Why Community Is Your Most Valuable After-Sales Service Asset

Potential buyers are treated like the biggest VIPs in the universe. What happens after they buy? Are they given smooth onboarding? Is there a direct connection to a setup wizard?…

Mary Green

Posted January 26, 2017

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