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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Michael Caminiti

Customer Support Advocate

Tina Phillips

Operations Manager

Gurpreet Singh

Sr. Technical Advocate

Mohammad Gufran

Product Engineer

Abhimanyu Rana

Designer

Kirill Korolyov

Front-end Engineer

Sagar Pareek

Sr. Salesforce Engineer

Anee Singh

Principal Engineer

Dhruv Agarwal

Product Engineer

Ankit Chandawala

Sr. Product Engineer

Dhiren Nangla

Technical Advocate

Sanjay Kumar

Office Admin

Piyush Mahajan

Account Executive

Geetanjali Kapoor

Accounts Officer

Nitin Sharma

IT Admin

Kushal Sharma

Sr. Technical Advocate

Gary McGrath

Customer Success Consultant

Daniel Harris

Customer Support Advocate

Neil Mathew

Mobile Engineer

Abhishek Mittal

Sr. Product Engineer

Amaninder Singh

Customer Advocate

Richard Livsey

Senior Engineer

Gurbakhsish Singh

Principal QA Engineer

Shivam Dixit

Product Engineer

Kelly O’Brien

Self-Service Content Manager

Gurpinder Singh

Illustrator

Pankaj Garg

Sr. Product Engineer

Aaron Chambers

Senior Engineer

Ravi Sharma

Product Engineer

Madhur Tandon

Principal Engineer

Mansi Wason

Product Engineer

Akash Deep Sethi

Sr. Customer Advocate

Anadi Tiwari

Business Operations Manager

Chris Game

Senior Engineer

Rinky Thakur

Accounts Executive

Prasanjit Singh

Front-end Engineer

Alicia Carney

Product Marketing Manager

Anastasiia Vukina

Customer Support Advocate

Andriy Lesyuk

Front-end Engineer

Vikas Dhiman

Ops Engineer

Arushi Seth

QA Engineer

Vinay Sharma

Team Lead

Padmakar Ojha

Sr. Ops Engineer

Sandeep Kaur

Customer Advocate - SME

Robin Malhotra

Mobile Engineer

Pardeep Kanozia

Sr. Sales Auditor

Lakshmi Punarvasu

Executive Assistant

Swarnava Sengupta

Customer Advocate

Harminder Virk

Sr. Product Engineer

Jamie White

Front-end Lead

Raksha Prasad

Illustrator

Sukhpreet Kaur

Technical Consultant

Jitender Kumar

Specialist Engineer - Ops

Rahul Wadhwa

Sales Development Representative

Paul Kuruvilla

Product Engineer

Carl Corcoran

Front-end Engineer

Divyangana Singh

Sales Development Representative

James Doman-Pipe

Product Marketing Manager

Adam Rogers

Content Marketer

Ruhi Mahajan

Assistant Manager - People Ops

Yogesh Girikumar

Ops Engineer

Ashutosh Nistandra

Chartered Accountant

Ashok Makhija

Customer Success Manager