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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Tejaswi Chawla

VP Sales

Tej leads the teams who build relationships with our customers, to provide and understand what they need on their journey to better customer service.

Sarah Chambers

Director of Support

Sarah leads the teams that helps our customers get the most value from Kayako and deliver the best customer service possible.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Alicia Carney

Product Marketing Manager

Parminder Singh

Backend Architect

Carl Corcoran

Front-end Engineer

Anee Singh

Principal Engineer

Chirag Jain

Technical Advocate - SME

Nitin Bakshi

Renewals Sales Representative

Poonam Gulati

Sr. Account Executive

Karandeep Singh

Accounts Executive

Sanjay Kumar

Office Admin

Navsher Puar

Team Lead

Tarun Gulati

Technical Advocate

Ramandeep Sharma

Sr. Technical Advocate

Harminder Virk

Sr. Product Engineer

Tushar Kant

Platform Engineer

Gurbakhsish Singh

Principal QA Engineer

Gary McGrath

Customer Success Consultant

Sandeep Kaur

Customer Advocate - SME

Kirill Korolyov

Front-end Engineer

Piyush Mahajan

Account Executive

Nirbhab Barat

Ops Architect

Ruslan Zavacky

Front-end Engineer

James Doman-Pipe

Product Marketing Manager

Anadi Tiwari

Business Operations Manager

Ashok Makhija

Customer Success Manager

Dhiren Nangla

Technical Advocate

Mohammad Gufran

Product Engineer

Ankit Chandawala

Sr. Product Engineer

Miguel Camba

Front-end Engineer

Daniel Harris

Customer Support Advocate

Michael Caminiti

Customer Support Advocate

Simaranjit Singh

Product Engineer

Akshay Kumar

Kintern

Sandy Kumar

Customer Success Manager

Jitender Kumar

Specialist Engineer - Ops

Abhimanyu Rana

Designer

Richard Livsey

Front-end Engineer

Ruhi Mahajan

Assistant Manager - People Ops

Gaurav Sharma

Sales Development Representative

Ravi Sharma

Product Engineer

Sukhpreet Kaur

Technical Consultant

Karan Gera

Customer Advocate

Bishwanath Jha

Product Engineer

Chris Game

Front-end Engineer

Parry Mann

Sr. Sales Development Representative

Rohit Bhumbla

Network Engineer

Geetanjali Kapoor

Accounts Officer

Nidhi Gupta

Product Engineer

Soubhik Chatterjee

Product Engineer

Adam Rogers

Content Marketer

Arun Marwaha

Technical Advocate - SME

Manpreet Shergill

Account Executive

Vivek Balyan

Ops Engineer

Raghav Arora

VP Operations

Pardeep Kanozia

Sr. Sales Auditor

Dan Wong

Product Manager

Sam Carr

Front-end Engineer

Neha Chauhan

Assistant Manager - People Ops

Ankit Vadehra

Data Science Engineer

Krishna Prasad

Backend Engineer

Gurpreet Singh

Sr. Technical Advocate

Aaron Chambers

Front-end Engineer

Rajiv Sharma

Manager - Sales

Gaurav Katal

Customer Advocate

Saahil Menoki

Account Executive

Sachin Chhura

Renewals Sales Representative

Prasanjit Singh

Front-end Engineer

Anastasiia Vukina

Customer Support Advocate

Mansi Wason

Product Engineer

Varun Chhabra

Account Executive

Kelly O’Brien

Self-Service Content Manager

Yogesh Girikumar

Ops Engineer

Padmakar Ojha

Sr. Ops Engineer

Sandeep Chopra

Renewals Sales Representative

Gurpinder Singh

Illustrator

Akash Deep Sethi

Sr. Customer Advocate

Premdeep Gill

Assistant Team Lead

Arpit Vadhera

QA Engineer

Pankaj Garg

Sr. Product Engineer

Sagar Chouhan

Account Executive

Nitin Sharma

IT Admin

Ashwin VP

Sales Development Representative

Amarjeet Kaur

Sr. Backend Engineer

Harjeet Singh

Sales Operations Associate

Piyush Khanna

Technical Advocate - SME

Vinay Sharma

Team Lead

Vikas Dhiman

Ops Engineer

Divyangana Singh

Sales Development Representative

Madhur Tandon

Principal Engineer

Nancy Arora

Manager - Sales

Kushal Sharma

Sr. Technical Advocate

Neil Mathew

Mobile Engineer

Rahul Wadhwa

Sales Development Representative

Jamie White

Front-end Lead

Paul Kuruvilla

Product Engineer

Arushi Seth

QA Engineer

Saloni Jaggi

Renewals Sales Representative

Abhishek Mittal

Sr. Product Engineer

Rinky Thakur

Accounts Executive

Tina Phillips

Operations Manager

Sagar Pareek

Sr. Salesforce Engineer

Gurpreet Singh

Technical Advocate - SME

Andriy Lesyuk

Front-end Engineer

Ashutosh Nistandra

Chartered Accountant

Saurabh Sharma

Technical Advocate

Shivam Dixit

Product Engineer

Amaninder Singh

Customer Advocate

Nidhi Suri

Renewals Sales Representative

Sahil Kumar

Account Executive

Raksha Prasad

Illustrator

Shivam Mathur

Kintern

Harpreet Kaur

Technical Advocate

Harpreet Singh

Office Admin