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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Tejaswi Chawla

VP Sales

Tej leads the teams who build relationships with our customers, to provide and understand what they need on their journey to better customer service.

Sarah Chambers

Director of Support

Sarah leads the teams that helps our customers get the most value from Kayako and deliver the best customer service possible.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Akash Deep Sethi

Sr. Customer Advocate

Amarjeet Kaur

Sr. Backend Engineer

Dhiren Nangla

Technical Advocate

Sahil Kumar

Account Executive

Carl Corcoran

Front-end Engineer

Ramandeep Sharma

Sr. Technical Advocate

Madhur Tandon

Principal Engineer

Sandy Kumar

Customer Success Manager

Ankit Chandawala

Sr. Product Engineer

Anee Singh

Principal Engineer

Krishna Prasad

Backend Engineer

Rinky Thakur

Accounts Executive

Mansi Wason

Product Engineer

Navsher Puar

Team Lead

Gurpinder Singh

Illustrator

Poonam Gulati

Sr. Account Executive

Daniel Harris

Customer Support Advocate

Raghav Arora

VP Operations

Vinay Sharma

Team Lead

Piyush Khanna

Technical Advocate - SME

Kushal Sharma

Sr. Technical Advocate

Piyush Mahajan

Account Executive

Abhimanyu Rana

Designer

Sanjay Kumar

Office Admin

Gurbakhsish Singh

Principal QA Engineer

Tushar Kant

Platform Engineer

Padmakar Ojha

Sr. Ops Engineer

Ravi Sharma

Product Engineer

Harminder Virk

Sr. Product Engineer

Gary McGrath

Customer Success Consultant

Sagar Pareek

Sr. Salesforce Engineer

Bishwanath Jha

Product Engineer

Sukhpreet Kaur

Technical Consultant

Arun Marwaha

Technical Advocate - SME

Karan Gera

Customer Advocate

Ashwin VP

Sales Development Representative

Parry Mann

Sr. Sales Development Representative

Nidhi Suri

Renewals Sales Representative

Ruslan Zavacky

Front-end Engineer

Aaron Chambers

Front-end Engineer

Arpit Vadhera

QA Engineer

Miguel Camba

Front-end Engineer

Nirbhab Barat

Ops Architect

Tina Phillips

Operations Manager

Chirag Jain

Technical Advocate - SME

Simaranjit Singh

Product Engineer

Chris Game

Front-end Engineer

Parminder Singh

Backend Architect

Neha Chauhan

Assistant Manager - People Ops

Neil Mathew

Mobile Engineer

Gaurav Sharma

Sales Development Representative

Sandeep Kaur

Customer Advocate - SME

Jitender Kumar

Specialist Engineer - Ops

Shivam Mathur

Kintern

Pardeep Kanozia

Sr. Sales Auditor

Ashutosh Nistandra

Chartered Accountant

Nitin Sharma

IT Admin

Paul Kuruvilla

Product Engineer

Anadi Tiwari

Business Operations Manager

Raksha Prasad

Illustrator

Saurabh Sharma

Technical Advocate

Gaurav Katal

Customer Advocate

Pankaj Garg

Sr. Product Engineer

Yogesh Girikumar

Ops Engineer

Anastasiia Vukina

Customer Support Advocate

Nidhi Gupta

Product Engineer

Akshay Kumar

Kintern

Harpreet Singh

Office Admin

Arushi Seth

QA Engineer

Dan Wong

Product Manager

Manpreet Shergill

Account Executive

Divyangana Singh

Sales Development Representative

Vivek Balyan

Database Engineer

Richard Livsey

Front-end Engineer

James Doman-Pipe

Product Marketing Manager

Rohit Bhumbla

Network Engineer

Andriy Lesyuk

Front-end Engineer

Sachin Chhura

Renewals Sales Representative

Rahul Wadhwa

Sales Development Representative

Nancy Arora

Manager - Sales

Saloni Jaggi

Renewals Sales Representative

Mohammad Gufran

Product Engineer

Kirill Korolyov

Front-end Engineer

Premdeep Gill

Assistant Team Lead

Harpreet Kaur

Technical Advocate

Vikas Dhiman

Ops Engineer

Kelly O’Brien

Self-Service Content Manager

Alicia Carney

Product Marketing Manager

Tarun Gulati

Technical Advocate

Saahil Menoki

Account Executive

Gurpreet Singh

Technical Advocate - SME

Soubhik Chatterjee

Product Engineer

Jamie White

Front-end Lead

Ashok Makhija

Customer Success Manager

Prasanjit Singh

Front-end Engineer

Amaninder Singh

Customer Advocate

Geetanjali Kapoor

Accounts Officer

Adam Rogers

Content Marketer

Gurpreet Singh

Sr. Technical Advocate

Karandeep Singh

Accounts Executive

Sam Carr

Front-end Engineer

Abhishek Mittal

Sr. Product Engineer

Harjeet Singh

Sales Operations Associate

Sagar Chouhan

Account Executive

Michael Caminiti

Customer Support Advocate

Nitin Bakshi

Renewals Sales Representative

Sandeep Chopra

Renewals Sales Representative

Varun Chhabra

Account Executive

Shivam Dixit

Product Engineer

Ruhi Mahajan

Assistant Manager - People Ops