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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Tejaswi Chawla

VP Sales

Tej leads the teams who build relationships with our customers, to provide and understand what they need on their journey to better customer service.

Sarah Chambers

Director of Support

Sarah leads the teams that helps our customers get the most value from Kayako and deliver the best customer service possible.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Sandy Kumar

Customer Success Manager

Dan Wong

Product Manager

Neha Chauhan

Assistant Manager - People Ops

Mohammad Gufran

Product Engineer

Abhimanyu Rana

Designer

Pankaj Garg

Sr. Product Engineer

Gurbakhsish Singh

Principal QA Engineer

Bishwanath Jha

Product Engineer

Mansi Wason

Product Engineer

Arushi Seth

QA Engineer

Raghav Arora

VP Operations

Richard Livsey

Front-end Engineer

Sagar Pareek

Sr. Salesforce Engineer

Tushar Kant

Platform Engineer

Arpit Vadhera

QA Engineer

Sam Carr

Front-end Engineer

James Doman-Pipe

Product Marketing Manager

Anadi Tiwari

Business Operations Manager

Nidhi Suri

Renewals Sales Representative

Piyush Mahajan

Account Executive

Piyush Khanna

Technical Advocate - SME

Premdeep Gill

Assistant Team Lead

Kushal Sharma

Sr. Technical Advocate

Nirbhab Barat

Ops Architect

Gurpinder Singh

Illustrator

Anee Singh

Principal Engineer

Nitin Sharma

IT Admin

Gurpreet Singh

Technical Advocate - SME

Sachin Chhura

Renewals Sales Representative

Madhur Tandon

Principal Engineer

Varun Chhabra

Account Executive

Jitender Kumar

Specialist Engineer - Ops

Prasanjit Singh

Front-end Engineer

Aaron Chambers

Front-end Engineer

Shivam Mathur

Kintern

Ruslan Zavacky

Front-end Engineer

Ashok Makhija

Customer Success Manager

Harminder Virk

Sr. Product Engineer

Abhishek Mittal

Sr. Product Engineer

Vivek Balyan

Database Engineer

Simaranjit Singh

Product Engineer

Ramandeep Sharma

Sr. Technical Advocate

Daniel Harris

Customer Support Advocate

Gaurav Sharma

Sales Development Representative

Kirill Korolyov

Front-end Engineer

Gurpreet Singh

Sr. Technical Advocate

Sanjay Kumar

Office Admin

Sagar Chouhan

Account Executive

Gary McGrath

Customer Success Consultant

Gaurav Katal

Customer Advocate

Poonam Gulati

Sr. Account Executive

Paul Kuruvilla

Product Engineer

Michael Caminiti

Customer Support Advocate

Saurabh Sharma

Technical Advocate

Ankit Chandawala

Sr. Product Engineer

Rahul Wadhwa

Sales Development Representative

Ruhi Mahajan

Assistant Manager - People Ops

Dhiren Nangla

Technical Advocate

Krishna Prasad

Backend Engineer

Harpreet Singh

Office Admin

Ashwin VP

Sales Development Representative

Kelly O’Brien

Self-Service Content Manager

Parminder Singh

Backend Architect

Tina Phillips

Operations Manager

Yogesh Girikumar

Ops Engineer

Rohit Bhumbla

Network Engineer

Parry Mann

Sr. Sales Development Representative

Carl Corcoran

Front-end Engineer

Tarun Gulati

Technical Advocate

Sandeep Kaur

Customer Advocate - SME

Vikas Dhiman

Ops Engineer

Chirag Jain

Technical Advocate - SME

Vinay Sharma

Team Lead

Harpreet Kaur

Technical Advocate

Shivam Dixit

Product Engineer

Akshay Kumar

Kintern

Miguel Camba

Front-end Engineer

Nidhi Gupta

Product Engineer

Nitin Bakshi

Renewals Sales Representative

Jamie White

Front-end Lead

Harjeet Singh

Sales Operations Associate

Nancy Arora

Manager - Sales

Amaninder Singh

Customer Advocate

Rinky Thakur

Accounts Executive

Soubhik Chatterjee

Product Engineer

Raksha Prasad

Illustrator

Pardeep Kanozia

Sr. Sales Auditor

Amarjeet Kaur

Sr. Backend Engineer

Karandeep Singh

Accounts Executive

Saloni Jaggi

Renewals Sales Representative

Ashutosh Nistandra

Chartered Accountant

Divyangana Singh

Sales Development Representative

Adam Rogers

Content Marketer

Sahil Kumar

Account Executive

Navsher Puar

Team Lead

Manpreet Shergill

Account Executive

Alicia Carney

Product Marketing Manager

Saahil Menoki

Account Executive

Geetanjali Kapoor

Accounts Officer

Chris Game

Front-end Engineer

Sandeep Chopra

Renewals Sales Representative

Neil Mathew

Mobile Engineer

Akash Deep Sethi

Sr. Customer Advocate

Ravi Sharma

Product Engineer

Andriy Lesyuk

Front-end Engineer

Anastasiia Vukina

Customer Support Advocate

Arun Marwaha

Technical Advocate - SME

Karan Gera

Customer Advocate

Padmakar Ojha

Sr. Ops Engineer

Sukhpreet Kaur

Technical Consultant