Powered by passionate people

Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

The stars of the show

Abhishek Mittal

Sr. Product Engineer

Raksha Prasad

Illustrator

Nitin Sharma

IT Admin

Amaninder Singh

Customer Advocate

Neil Mathew

Mobile Engineer

Gurpreet Singh

Sr. Technical Advocate

Abhimanyu Rana

Designer

Akshay Kumar

Product Engineer

Meisha Jardine

Accounts Assistant

Piyush Mahajan

Account Executive

Kushal Sharma

Sr. Technical Advocate

Ashutosh Nistandra

Chartered Accountant

Rinky Thakur

Accounts Executive

Tina Phillips

Operations Manager

Praagya Joshi

Product Engineer

Geetanjali Kapoor

Accounts Officer

Agustin Aldaya

Sales Development Representative

Jayant Bhawal

Frontend Engineer

Sherub Thakur

Product Engineer

Ankit Saini

Product Engineer

Ravi Sharma

Product Engineer

Dhruv Agarwal

Product Engineer

Stephanie Gonzaga

Customer Support Advocate

Tushar Arora

Front-end Engineer

Dhiren Nangla

Technical Advocate

Akash Deep Sethi

Sr. Customer Advocate

Sumeet Kalsi

Product Engineer

Raghav Dua

Kintern

Sagar Pareek

Sr. Salesforce Engineer

Shivam Mamgain

Product Engineer I

Chris Game

Senior Engineer

Yogesh Girikumar

Ops Engineer

Kelly O’Brien

Self-Service Content Manager

Robin Malhotra

Mobile Engineer

Gurpinder Singh

Illustrator

Jitender Kumar

Specialist Engineer - Ops

Gary McGrath

Customer Success Consultant

Steve Ebenezer Paul

Web Developer

Gurbakhsish Singh

Principal QA Engineer

Adam Rogers

Content Marketing Manager

Ashok Makhija

Customer Success Manager

Sandeep Kaur

Customer Advocate - SME

Alicia Carney

Product Marketing Manager

Anadi Tiwari

Product Manager

Prasanjit Singh

Frontend Engineer

Adam Jones

Customer Support Advocate

Ruhi Mahajan

In-house Recruiter

Vikas Gangwar

Office Admin

Ankit Chandawala

Sr. Product Engineer

Vikas Dhiman

Ops Engineer

Mansi Wason

Product Engineer

Richard Livsey

Senior Engineer

Vinay Sharma

Team Lead

Aaron Chambers

Senior Engineer

Mohammad Gufran

Product Engineer

Madhur Tandon

Principal Engineer

James Doman-Pipe

Product Marketing Manager

Divyangana Singh

Sales Development Representative

Michael Caminiti

Customer Support Advocate

Swarnava Sengupta

Customer Advocate

Harminder Virk

Sr. Product Engineer

Sukhpreet Kaur

Technical Consultant

Anastasiia Vukina

Customer Support Advocate

Lakshmi Punarvasu

Operations Manager