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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Tejaswi Chawla

VP Sales

Tej leads the teams who build relationships with our customers, to provide and understand what they need on their journey to better customer service.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Tarun Gulati

Technical Advocate

Neha Chauhan

Assistant Manager - People Ops

Gary McGrath

Customer Success Consultant

Bishwanath Jha

Product Engineer

Raksha Prasad

Illustrator

Geetanjali Kapoor

Accounts Officer

Arpit Vadhera

QA Engineer

Vivek Balyan

Database Engineer

Ruslan Zavacky

Front-end Engineer

Krishna Prasad

Backend Engineer

Nidhi Suri

Renewals Sales Representative

Gurbakhsish Singh

Principal QA Engineer

Arushi Seth

QA Engineer

Gurpinder Singh

Illustrator

Gaurav Sharma

Sales Development Representative

Manpreet Shergill

Account Executive

Premdeep Gill

Assistant Team Lead

Karandeep Singh

Accounts Executive

Mansi Wason

Product Engineer

Ashok Makhija

Customer Success Manager

Sandy Kumar

Customer Success Manager

Tushar Kant

Platform Engineer

Paul Kuruvilla

Product Engineer

Harjeet Singh

Sales Operations Associate

Akash Deep Sethi

Sr. Customer Advocate

Saurabh Sharma

Technical Advocate

Parry Mann

Sr. Sales Development Representative

Daniel Harris

Customer Support Advocate

Alicia Carney

Product Marketing Manager

Poonam Gulati

Sr. Account Executive

Ramandeep Sharma

Sr. Technical Advocate

Nirbhab Barat

Ops Architect

Dan Wong

Product Manager

Mohammad Gufran

Product Engineer

Gurpreet Singh

Technical Advocate - SME

Nitin Sharma

IT Admin

Gaurav Katal

Customer Advocate

Parminder Singh

Backend Architect

Harpreet Singh

Office Admin

Karan Gera

Customer Advocate

Anadi Tiwari

Business Operations Manager

Swarnava Sengupta

Customer Advocate

Yogesh Girikumar

Ops Engineer

Navsher Puar

Team Lead

Sukhpreet Kaur

Technical Consultant

Chris Game

Front-end Engineer

Pankaj Garg

Sr. Product Engineer

Varun Chhabra

Account Executive

Nidhi Gupta

Product Engineer

Tina Phillips

Operations Manager

Jitender Kumar

Specialist Engineer - Ops

Anee Singh

Principal Engineer

Simaranjit Singh

Product Engineer

Miguel Camba

Front-end Engineer

Ravi Sharma

Product Engineer

Sandeep Chopra

Renewals Sales Representative

Chirag Jain

Technical Advocate - SME

Sam Carr

Front-end Engineer

Piyush Mahajan

Account Executive

Rohit Bhumbla

Network Engineer

Soubhik Chatterjee

Product Engineer

Nancy Arora

Manager - Sales

Ashutosh Nistandra

Chartered Accountant

Saahil Menoki

Account Executive

Gurpreet Singh

Sr. Technical Advocate

Amaninder Singh

Customer Advocate

Jamie White

Front-end Lead

Raghav Arora

VP Operations

Sachin Chhura

Renewals Sales Representative

Kirill Korolyov

Front-end Engineer

Dhiren Nangla

Technical Advocate

Ankit Chandawala

Sr. Product Engineer

Shivam Dixit

Product Engineer

Vinay Sharma

Team Lead

Richard Livsey

Front-end Engineer

Sagar Chouhan

Account Executive

Kelly O’Brien

Self-Service Content Manager

Sagar Pareek

Sr. Salesforce Engineer

Rahul Wadhwa

Sales Development Representative

Vikas Dhiman

Ops Engineer

Andriy Lesyuk

Front-end Engineer

Carl Corcoran

Front-end Engineer

Abhimanyu Rana

Designer

Amarjeet Kaur

Sr. Backend Engineer

Aaron Chambers

Front-end Engineer

Rinky Thakur

Accounts Executive

Abhishek Mittal

Sr. Product Engineer

Prasanjit Singh

Front-end Engineer

Pardeep Kanozia

Sr. Sales Auditor

Sandeep Kaur

Customer Advocate - SME

Anastasiia Vukina

Customer Support Advocate

Arun Marwaha

Technical Advocate - SME

Kushal Sharma

Sr. Technical Advocate

Neil Mathew

Mobile Engineer

Sahil Kumar

Account Executive

Sanjay Kumar

Office Admin

Madhur Tandon

Principal Engineer

Padmakar Ojha

Sr. Ops Engineer

Harminder Virk

Sr. Product Engineer

Nitin Bakshi

Renewals Sales Representative

Saloni Jaggi

Renewals Sales Representative

Piyush Khanna

Technical Advocate - SME

Adam Rogers

Content Marketer

Ruhi Mahajan

Assistant Manager - People Ops

Michael Caminiti

Customer Support Advocate

James Doman-Pipe

Product Marketing Manager

Harpreet Kaur

Technical Advocate

Divyangana Singh

Sales Development Representative