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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Ankit Chandawala

Sr. Product Engineer

Piyush Mahajan

Account Executive

Kirill Korolyov

Front-end Engineer

Dhiren Nangla

Technical Advocate

Ashok Makhija

Customer Success Manager

Tina Phillips

Operations Manager

Shivam Dixit

Product Engineer

Gary McGrath

Customer Success Consultant

Sukhpreet Kaur

Technical Consultant

Ruhi Mahajan

Assistant Manager - People Ops

Sachin Chhura

Renewals Sales Representative

Abhimanyu Rana

Designer

Mansi Wason

Product Engineer

Amaninder Singh

Customer Advocate

Harminder Virk

Sr. Product Engineer

Richard Livsey

Senior Engineer

Raghav Arora

VP Operations

Anadi Tiwari

Business Operations Manager

Nitin Sharma

IT Admin

Neil Mathew

Mobile Engineer

Gurpinder Singh

Illustrator

Sagar Pareek

Sr. Salesforce Engineer

Sanjay Kumar

Office Admin

Jitender Kumar

Specialist Engineer - Ops

Mohammad Gufran

Product Engineer

Amarjeet Kaur

Sr. Backend Engineer

Gurpreet Singh

Sr. Technical Advocate

Ravi Sharma

Product Engineer

Paul Kuruvilla

Product Engineer

Ashutosh Nistandra

Chartered Accountant

Abhishek Mittal

Sr. Product Engineer

Prasanjit Singh

Front-end Engineer

James Doman-Pipe

Product Marketing Manager

Rahul Wadhwa

Sales Development Representative

Pankaj Garg

Sr. Product Engineer

Yogesh Girikumar

Ops Engineer

Kelly O’Brien

Self-Service Content Manager

Aaron Chambers

Senior Engineer

Geetanjali Kapoor

Accounts Officer

Andriy Lesyuk

Front-end Engineer

Chris Game

Senior Engineer

Arushi Seth

QA Engineer

Vinay Sharma

Team Lead

Swarnava Sengupta

Customer Advocate

Nirbhab Barat

Ops Architect

Jamie White

Front-end Lead

Vikas Dhiman

Ops Engineer

Kushal Sharma

Sr. Technical Advocate

Anee Singh

Principal Engineer

Pardeep Kanozia

Sr. Sales Auditor

Rinky Thakur

Accounts Executive

Alicia Carney

Product Marketing Manager

Divyangana Singh

Sales Development Representative

Raksha Prasad

Illustrator

Padmakar Ojha

Sr. Ops Engineer

Sandeep Kaur

Customer Advocate - SME

Carl Corcoran

Front-end Engineer

Gurbakhsish Singh

Principal QA Engineer

Akash Deep Sethi

Sr. Customer Advocate

Daniel Harris

Customer Support Advocate

Michael Caminiti

Customer Support Advocate

Adam Rogers

Content Marketer

Vivek Balyan

Database Engineer

Anastasiia Vukina

Customer Support Advocate

Madhur Tandon

Principal Engineer