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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Dhruv Agarwal

Product Engineer

Gurpreet Singh

Sr. Technical Advocate

Jitender Kumar

Specialist Engineer - Ops

Sherub Thakur

Product Engineer

Vinay Sharma

Team Lead

Sukhpreet Kaur

Technical Consultant

Ravi Sharma

Product Engineer

Sagar Pareek

Sr. Salesforce Engineer

Madhur Tandon

Principal Engineer

Alicia Carney

Product Marketing Manager

Kelly O’Brien

Self-Service Content Manager

Divyangana Singh

Sales Development Representative

Paul Kuruvilla

Product Engineer

Kushal Sharma

Sr. Technical Advocate

Neil Mathew

Mobile Engineer

Sandeep Kaur

Customer Advocate - SME

Chris Game

Senior Engineer

Geetanjali Kapoor

Accounts Officer

Meisha Jardine

Accounts Assistant

Stephanie Gonzaga

Customer Support Advocate

Adam Rogers

Content Marketer

Yogesh Girikumar

Ops Engineer

Gary McGrath

Customer Success Consultant

Anastasiia Vukina

Customer Support Advocate

Ashok Makhija

Customer Success Manager

Abhishek Mittal

Sr. Product Engineer

Ruhi Mahajan

In-house Recruiter

Shivam Dixit

Product Engineer

Tina Phillips

Operations Manager

Amaninder Singh

Customer Advocate

Vikas Gangwar

Office Admin

Swarnava Sengupta

Customer Advocate

James Doman-Pipe

Product Marketing Manager

Vikas Dhiman

Ops Engineer

Akash Deep Sethi

Sr. Customer Advocate

Anadi Tiwari

Product Manager

Harminder Virk

Sr. Product Engineer

Richard Livsey

Senior Engineer

Karl Wesch

Sales Development Representative

Raksha Prasad

Illustrator

Jamie White

Front-end Lead

Piyush Mahajan

Account Executive

Ankit Chandawala

Sr. Product Engineer

Ashutosh Nistandra

Chartered Accountant

Lakshmi Punarvasu

Operations Manager

Robin Malhotra

Mobile Engineer

Gurpinder Singh

Illustrator

Aaron Chambers

Senior Engineer

Mohammad Gufran

Product Engineer

Agustin Aldaya

Sales Development Representative

Nitin Sharma

IT Admin

Rinky Thakur

Accounts Executive

Mansi Wason

Product Engineer

Dhiren Nangla

Technical Advocate

Andriy Lesyuk

Front-end Engineer

Abhimanyu Rana

Designer

Tushar Arora

Front-end Engineer

Michael Caminiti

Customer Support Advocate

Gurbakhsish Singh

Principal QA Engineer