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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Robin Malhotra

Mobile Engineer

Michael Caminiti

Customer Support Advocate

Mansi Wason

Product Engineer

Yogesh Girikumar

Ops Engineer

Gary McGrath

Customer Success Consultant

Gurpinder Singh

Illustrator

Lakshmi Punarvasu

Executive Assistant

Piyush Mahajan

Account Executive

Prasanjit Singh

Front-end Engineer

Akash Deep Sethi

Sr. Customer Advocate

Harminder Virk

Sr. Product Engineer

Jitender Kumar

Specialist Engineer - Ops

Abhishek Mittal

Sr. Product Engineer

Rinky Thakur

Accounts Executive

Manpreet Badhan

Accounts Executive

Mohammad Gufran

Product Engineer

Swarnava Sengupta

Customer Advocate

Madhur Tandon

Principal Engineer

Gurbakhsish Singh

Principal QA Engineer

Pardeep Kanozia

Sr. Sales Auditor

Tina Phillips

Operations Manager

Anadi Tiwari

Business Operations Manager

Vinay Sharma

Team Lead

Ankit Chandawala

Sr. Product Engineer

Ashutosh Nistandra

Chartered Accountant

Pankaj Garg

Sr. Product Engineer

Aaron Chambers

Senior Engineer

Divyangana Singh

Sales Development Representative

Richard Livsey

Senior Engineer

Ruhi Mahajan

Assistant Manager - People Ops

Shivam Dixit

Product Engineer

Sandeep Kaur

Customer Advocate - SME

Meisha Jardine

Accounts Assistant

Abhimanyu Rana

Designer

Kushal Sharma

Sr. Technical Advocate

Andriy Lesyuk

Front-end Engineer

Dhruv Agarwal

Product Engineer

Anastasiia Vukina

Customer Support Advocate

Geetanjali Kapoor

Accounts Officer

Sukhpreet Kaur

Technical Consultant

Ravi Sharma

Product Engineer

Gurpreet Singh

Sr. Technical Advocate

Sagar Pareek

Sr. Salesforce Engineer

Paul Kuruvilla

Product Engineer

Neil Mathew

Mobile Engineer

Chris Game

Senior Engineer

Ashok Makhija

Customer Success Manager

Sherub Thakur

Product Engineer

Vikas Dhiman

Ops Engineer

Dhiren Nangla

Technical Advocate

Adam Rogers

Content Marketer

Alicia Carney

Product Marketing Manager

Carl Corcoran

Front-end Engineer

Jamie White

Front-end Lead

James Doman-Pipe

Product Marketing Manager

Kelly O’Brien

Self-Service Content Manager

Raksha Prasad

Illustrator

Sanjay Kumar

Office Admin

Nitin Sharma

IT Admin

Amaninder Singh

Customer Advocate