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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Adam Rogers

Content Marketer

Aaron Chambers

Senior Engineer

Andriy Lesyuk

Front-end Engineer

Dhiren Nangla

Technical Advocate

James Doman-Pipe

Product Marketing Manager

Kushal Sharma

Sr. Technical Advocate

Tina Phillips

Operations Manager

Anadi Tiwari

Business Operations Manager

Vinay Sharma

Team Lead

Pardeep Kanozia

Sr. Sales Auditor

Yogesh Girikumar

Ops Engineer

Shivam Dixit

Product Engineer

Paul Kuruvilla

Product Engineer

Madhur Tandon

Principal Engineer

Michael Caminiti

Customer Support Advocate

Gurbakhsish Singh

Principal QA Engineer

Divyangana Singh

Sales Development Representative

Sanjay Kumar

Office Admin

Kelly O’Brien

Self-Service Content Manager

Meisha Jardine

Accounts Assistant

Swarnava Sengupta

Customer Advocate

Chris Game

Senior Engineer

Dhruv Agarwal

Product Engineer

Ankit Chandawala

Sr. Product Engineer

Mohammad Gufran

Product Engineer

Sherub Thakur

Product Engineer

Alicia Carney

Product Marketing Manager

Lakshmi Punarvasu

Executive Assistant

Gurpreet Singh

Sr. Technical Advocate

Manpreet Badhan

Accounts Executive

Gurpinder Singh

Illustrator

Raksha Prasad

Illustrator

Geetanjali Kapoor

Accounts Officer

Richard Livsey

Senior Engineer

Ashutosh Nistandra

Chartered Accountant

Ruhi Mahajan

Assistant Manager - People Ops

Sagar Pareek

Sr. Salesforce Engineer

Neil Mathew

Mobile Engineer

Sandeep Kaur

Customer Advocate - SME

Abhimanyu Rana

Designer

Akash Deep Sethi

Sr. Customer Advocate

Harminder Virk

Sr. Product Engineer

Abhishek Mittal

Sr. Product Engineer

Ravi Sharma

Product Engineer

Sukhpreet Kaur

Technical Consultant

Vikas Gangwar

Office Admin

Piyush Mahajan

Account Executive

Amaninder Singh

Customer Advocate

Mansi Wason

Product Engineer

Robin Malhotra

Mobile Engineer

Ashok Makhija

Customer Success Manager

Rinky Thakur

Accounts Executive

Carl Corcoran

Front-end Engineer

Jitender Kumar

Specialist Engineer - Ops

Jamie White

Front-end Lead

Anastasiia Vukina

Customer Support Advocate

Gary McGrath

Customer Success Consultant

Nitin Sharma

IT Admin

Vikas Dhiman

Ops Engineer