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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

The stars of the show

Madhur Tandon

Principal Engineer

Gurpreet Singh

Sr. Technical Advocate

Mansi Wason

Product Engineer

Gary McGrath

Customer Success Consultant

Ashok Makhija

Customer Success Manager

Michael Caminiti

Customer Support Advocate

Anadi Tiwari

Product Manager

Yogesh Girikumar

Ops Engineer

Richard Livsey

Senior Engineer

Robin Malhotra

Mobile Engineer

Rinky Thakur

Accounts Executive

Andriy Lesyuk

Front-end Engineer

Kushal Sharma

Sr. Technical Advocate

Vikas Gangwar

Office Admin

Lakshmi Punarvasu

Operations Manager

Divyangana Singh

Sales Development Representative

Geetanjali Kapoor

Accounts Officer

Tushar Arora

Front-end Engineer

Vikas Dhiman

Ops Engineer

Stephanie Gonzaga

Customer Support Advocate

Jamie White

Front-end Lead

Sandeep Kaur

Customer Advocate - SME

Neil Mathew

Mobile Engineer

Sukhpreet Kaur

Technical Consultant

Aaron Chambers

Senior Engineer

Meisha Jardine

Accounts Assistant

Anastasiia Vukina

Customer Support Advocate

Piyush Mahajan

Account Executive

Nitin Sharma

IT Admin

Tina Phillips

Operations Manager

Ashutosh Nistandra

Chartered Accountant

Ankit Chandawala

Sr. Product Engineer

Shivam Dixit

Product Engineer

James Doman-Pipe

Product Marketing Manager

Amaninder Singh

Customer Advocate

Akash Deep Sethi

Sr. Customer Advocate

Mohammad Gufran

Product Engineer

Raksha Prasad

Illustrator

Agustin Aldaya

Sales Development Representative

Adam Rogers

Content Marketer

Sherub Thakur

Product Engineer

Ruhi Mahajan

In-house Recruiter

Kelly O’Brien

Self-Service Content Manager

Swarnava Sengupta

Customer Advocate

Dhiren Nangla

Technical Advocate

Chris Game

Senior Engineer

Harminder Virk

Sr. Product Engineer

Abhimanyu Rana

Designer

Abhishek Mittal

Sr. Product Engineer

Ravi Sharma

Product Engineer

Vinay Sharma

Team Lead

Alicia Carney

Product Marketing Manager

Jitender Kumar

Specialist Engineer - Ops

Gurbakhsish Singh

Principal QA Engineer

Gurpinder Singh

Illustrator

Sagar Pareek

Sr. Salesforce Engineer

Dhruv Agarwal

Product Engineer

Karl Wesch

Sales Development Representative