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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Tejaswi Chawla

VP Sales

Tej leads the teams who build relationships with our customers, to provide and understand what they need on their journey to better customer service.

Sarah Chambers

Director of Support

Sarah leads the teams that helps our customers get the most value from Kayako and deliver the best customer service possible.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Harpreet Singh

Office Admin

Ankit Chandawala

Sr. Product Engineer

Anee Singh

Principal Engineer

Sagar Pareek

Sr. Salesforce Engineer

Karandeep Singh

Accounts Executive

Aaron Chambers

Front-end Engineer

Nidhi Suri

Renewals Sales Representative

Michael Caminiti

Customer Support Advocate

Sanjay Kumar

Office Admin

Andriy Lesyuk

Front-end Engineer

Arushi Seth

QA Engineer

Sahil Kumar

Account Executive

Kushal Sharma

Sr. Technical Advocate

Poonam Gulati

Sr. Account Executive

Parminder Singh

Backend Architect

Ramandeep Sharma

Sr. Technical Advocate

Tushar Kant

Platform Engineer

Amaninder Singh

Customer Advocate

Saahil Menoki

Account Executive

Nitin Sharma

IT Admin

Mansi Wason

Product Engineer

Ruslan Zavacky

Front-end Engineer

Carl Corcoran

Front-end Engineer

Jamie White

Front-end Lead

Rahul Wadhwa

Sales Development Representative

Ravi Sharma

Product Engineer

Arpit Vadhera

QA Engineer

Vikas Dhiman

Ops Engineer

Abhishek Mittal

Sr. Product Engineer

Gurpinder Singh

Illustrator

Nirbhab Barat

Ops Architect

Sandeep Chopra

Renewals Sales Representative

Raghav Arora

VP Operations

Richard Livsey

Front-end Engineer

Ashok Makhija

Customer Success Manager

Madhur Tandon

Principal Engineer

Alicia Carney

Product Marketing Manager

Ankit Vadehra

Data Science Engineer

Piyush Khanna

Technical Advocate - SME

Paul Kuruvilla

Product Engineer

Miguel Camba

Front-end Engineer

Prasanjit Singh

Front-end Engineer

Tina Phillips

Operations Manager

Krishna Prasad

Backend Engineer

Harminder Virk

Sr. Product Engineer

Chris Game

Front-end Engineer

Neha Chauhan

Assistant Manager - People Ops

Padmakar Ojha

Sr. Ops Engineer

Geetanjali Kapoor

Accounts Officer

Kelly O’Brien

Self-Service Content Manager

Rajiv Sharma

Manager - Sales

Parry Mann

Sr. Sales Development Representative

Saurabh Sharma

Technical Advocate

Shivam Dixit

Product Engineer

Anadi Tiwari

Business Operations Manager

Sukhpreet Kaur

Technical Consultant

Gaurav Katal

Customer Advocate

Amarjeet Kaur

Sr. Backend Engineer

Bishwanath Jha

Product Engineer

Yogesh Girikumar

Ops Engineer

Karan Gera

Customer Advocate

Mohammad Gufran

Product Engineer

Pankaj Garg

Sr. Product Engineer

Chirag Jain

Technical Advocate - SME

Harjeet Singh

Sales Operations Associate

Abhimanyu Rana

Designer

Shivam Mathur

Kintern

Gurpreet Singh

Sr. Technical Advocate

Dhiren Nangla

Technical Advocate

Vinay Sharma

Team Lead

Arun Marwaha

Technical Advocate - SME

Jitender Kumar

Specialist Engineer - Ops

Gary McGrath

Customer Success Consultant

Neil Mathew

Mobile Engineer

Pardeep Kanozia

Sr. Sales Auditor

Simaranjit Singh

Product Engineer

Premdeep Gill

Assistant Team Lead

Vivek Balyan

Ops Engineer

Sachin Chhura

Renewals Sales Representative

Sam Carr

Front-end Engineer

Gaurav Sharma

Sales Development Representative

Sagar Chouhan

Account Executive

Adam Rogers

Content Marketer

Gurbakhsish Singh

Principal QA Engineer

Rohit Bhumbla

Network Engineer

Raksha Prasad

Illustrator

Akash Deep Sethi

Sr. Customer Advocate

Soubhik Chatterjee

Product Engineer

James Doman-Pipe

Product Marketing Manager

Ashutosh Nistandra

Chartered Accountant

Saloni Jaggi

Renewals Sales Representative

Divyangana Singh

Sales Development Representative

Piyush Mahajan

Account Executive

Nidhi Gupta

Product Engineer

Gurpreet Singh

Technical Advocate - SME

Ruhi Mahajan

Assistant Manager - People Ops

Daniel Harris

Customer Support Advocate

Nitin Bakshi

Renewals Sales Representative

Nancy Arora

Manager - Sales

Varun Chhabra

Account Executive

Sandy Kumar

Customer Success Manager

Manpreet Shergill

Account Executive

Sandeep Kaur

Customer Advocate - SME

Akshay Kumar

Kintern

Dan Wong

Product Manager

Tarun Gulati

Technical Advocate

Anastasiia Vukina

Customer Support Advocate

Harpreet Kaur

Technical Advocate

Kirill Korolyov

Front-end Engineer

Navsher Puar

Team Lead

Rinky Thakur

Accounts Executive

Ashwin VP

Sales Development Representative