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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

The stars of the show

Shivam Dixit

Product Engineer

Rinky Thakur

Accounts Executive

Geetanjali Kapoor

Accounts Officer

Anastasiia Vukina

Customer Support Advocate

Madhur Tandon

Principal Engineer

Nitin Sharma

IT Admin

Meisha Jardine

Accounts Assistant

Vikas Gangwar

Office Admin

Ruhi Mahajan

In-house Recruiter

Ravi Sharma

Product Engineer

Chris Game

Senior Engineer

Andriy Lesyuk

Front-end Engineer

Alicia Carney

Product Marketing Manager

Sukhpreet Kaur

Technical Consultant

Lakshmi Punarvasu

Operations Manager

Ankit Chandawala

Sr. Product Engineer

Tushar Arora

Front-end Engineer

Agustin Aldaya

Sales Development Representative

Akash Deep Sethi

Sr. Customer Advocate

Gary McGrath

Customer Success Consultant

Jamie White

Front-end Lead

Sherub Thakur

Product Engineer

Sandeep Kaur

Customer Advocate - SME

Stephanie Gonzaga

Customer Support Advocate

Yogesh Girikumar

Ops Engineer

Kelly O’Brien

Self-Service Content Manager

Abhishek Mittal

Sr. Product Engineer

Gurbakhsish Singh

Principal QA Engineer

Gurpreet Singh

Sr. Technical Advocate

Ashutosh Nistandra

Chartered Accountant

Tina Phillips

Operations Manager

Vikas Dhiman

Ops Engineer

Divyangana Singh

Sales Development Representative

Abhimanyu Rana

Designer

Dhruv Agarwal

Product Engineer

Amaninder Singh

Customer Advocate

James Doman-Pipe

Product Marketing Manager

Ashok Makhija

Customer Success Manager

Harminder Virk

Sr. Product Engineer

Sagar Pareek

Sr. Salesforce Engineer

Gurpinder Singh

Illustrator

Swarnava Sengupta

Customer Advocate

Vinay Sharma

Team Lead

Karl Wesch

Sales Development Representative

Raksha Prasad

Illustrator

Mansi Wason

Product Engineer

Jitender Kumar

Specialist Engineer - Ops

Michael Caminiti

Customer Support Advocate

Aaron Chambers

Senior Engineer

Robin Malhotra

Mobile Engineer

Adam Rogers

Content Marketer

Kushal Sharma

Sr. Technical Advocate

Mohammad Gufran

Product Engineer

Richard Livsey

Senior Engineer

Piyush Mahajan

Account Executive

Neil Mathew

Mobile Engineer

Dhiren Nangla

Technical Advocate

Anadi Tiwari

Product Manager