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Meet the team behind Kayako

Andy Tryba


Andy joined Kayako in 2018. A serial entrepreneur, Andy runs several companies, and is focused on driving customer success.

Jamie Edwards


Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

The stars of the show

Kelly O’Brien

Self-Service Content Manager

Rinky Thakur

Accounts Executive

Tina Phillips

People Operations Lead

Abhishek Mittal

Sr. Product Engineer

Ashok Makhija

Customer Success Manager

Aaron Chambers

Senior Engineer

Agustin Aldaya

Sales Development Representative

Anastasiia Vukina

Customer Support Advocate

Vikas Dhiman

Ops Engineer

Kushal Sharma

Sr. Technical Advocate

Adam Rogers

Content Marketing Manager

Adam Jones

Customer Support Advocate

Ashutosh Nistandra

Chartered Accountant

Madhur Tandon

Principal Engineer

Nitin Sharma

IT Admin

Gurpreet Singh

Sr. Technical Advocate

Geetanjali Kapoor

Accounts Officer

Ankit Saini

Product Engineer

Neil Mathew

Mobile Engineer

Stephanie Gonzaga

Customer Support Advocate

Gary McGrath

Support Manager

Jitender Kumar

Specialist Engineer - Ops

Ankit Chandawala

Sr. Product Engineer

Raksha Prasad


Yogesh Girikumar

Ops Engineer

Abhimanyu Rana


Vinay Sharma

Team Lead

Alicia Carney

Product Marketing Manager

Robin Malhotra

Mobile Engineer

Amaninder Singh

Customer Advocate

Anadi Tiwari

Product Manager

Meisha Jardine

Accounts Assistant

Sagar Pareek

Sr. Salesforce Engineer

James Doman-Pipe

Product Marketing Manager

Lakshmi Punarvasu

Operations Manager

Dhruv Agarwal

Product Engineer

Chris Game

Senior Engineer

Sherub Thakur

Product Engineer

Harminder Virk

Sr. Product Engineer

Vikas Gangwar

Office Admin

Mohammad Gufran

Product Engineer

Richard Livsey

Senior Engineer

Dhiren Nangla

Technical Advocate

Michael Caminiti

Customer Support Advocate