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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Tejaswi Chawla

VP Sales

Tej leads the teams who build relationships with our customers, to provide and understand what they need on their journey to better customer service.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

Kumaran Veluppillai

Director of Marketing

Kumy leads the team responsible for our customer-centric marketing campaigns that engage and grow the Kayako community.

The stars of the show

Saurabh Sharma

Technical Advocate

Bishwanath Jha

Product Engineer

Harpreet Singh

Office Admin

Krishna Prasad

Backend Engineer

Adam Rogers

Content Marketer

Gaurav Sharma

Sales Development Representative

Harminder Virk

Sr. Product Engineer

Swarnava Sengupta

Customer Advocate

Kirill Korolyov

Front-end Engineer

Vivek Balyan

Database Engineer

Ruslan Zavacky

Front-end Engineer

Arpit Vadhera

QA Engineer

Nidhi Gupta

Product Engineer

Rohit Bhumbla

Network Engineer

Harpreet Kaur

Technical Advocate

Pardeep Kanozia

Sr. Sales Auditor

Sachin Chhura

Renewals Sales Representative

Piyush Khanna

Technical Advocate - SME

Gurpreet Singh

Sr. Technical Advocate

Nitin Bakshi

Renewals Sales Representative

Manpreet Shergill

Account Executive

Karandeep Singh

Accounts Executive

Poonam Gulati

Sr. Account Executive

Dhiren Nangla

Technical Advocate

Madhur Tandon

Principal Engineer

Geetanjali Kapoor

Accounts Officer

Chris Game

Front-end Engineer

Abhimanyu Rana

Designer

Tina Phillips

Operations Manager

Michael Caminiti

Customer Support Advocate

Richard Livsey

Front-end Engineer

Anadi Tiwari

Business Operations Manager

Parminder Singh

Backend Architect

Nirbhab Barat

Ops Architect

Gary McGrath

Customer Success Consultant

Amarjeet Kaur

Sr. Backend Engineer

Carl Corcoran

Front-end Engineer

Yogesh Girikumar

Ops Engineer

Raghav Arora

VP Operations

Aaron Chambers

Front-end Engineer

Sam Carr

Front-end Engineer

Kelly O’Brien

Self-Service Content Manager

Jitender Kumar

Specialist Engineer - Ops

Ashok Makhija

Customer Success Manager

Sandeep Chopra

Renewals Sales Representative

Miguel Camba

Front-end Engineer

Akash Deep Sethi

Sr. Customer Advocate

Tushar Kant

Platform Engineer

Ravi Sharma

Product Engineer

Pankaj Garg

Sr. Product Engineer

Piyush Mahajan

Account Executive

Rahul Wadhwa

Sales Development Representative

Sandeep Kaur

Customer Advocate - SME

Saahil Menoki

Account Executive

Alicia Carney

Product Marketing Manager

Anee Singh

Principal Engineer

Sukhpreet Kaur

Technical Consultant

Navsher Puar

Team Lead

Raksha Prasad

Illustrator

Nancy Arora

Manager - Sales

Mohammad Gufran

Product Engineer

Sagar Chouhan

Account Executive

Ramandeep Sharma

Sr. Technical Advocate

Mansi Wason

Product Engineer

Premdeep Gill

Assistant Team Lead

Arushi Seth

QA Engineer

Abhishek Mittal

Sr. Product Engineer

Vinay Sharma

Team Lead

Gurpreet Singh

Technical Advocate - SME

Shivam Dixit

Product Engineer

Nidhi Suri

Renewals Sales Representative

Tarun Gulati

Technical Advocate

Harjeet Singh

Sales Operations Associate

Gurbakhsish Singh

Principal QA Engineer

Neil Mathew

Mobile Engineer

Karan Gera

Customer Advocate

Anastasiia Vukina

Customer Support Advocate

Sandy Kumar

Customer Success Manager

Ruhi Mahajan

Assistant Manager - People Ops

Prasanjit Singh

Front-end Engineer

Divyangana Singh

Sales Development Representative

Nitin Sharma

IT Admin

Vikas Dhiman

Ops Engineer

Sagar Pareek

Sr. Salesforce Engineer

Padmakar Ojha

Sr. Ops Engineer

Saloni Jaggi

Renewals Sales Representative

Ashutosh Nistandra

Chartered Accountant

Gurpinder Singh

Illustrator

Kushal Sharma

Sr. Technical Advocate

Sahil Kumar

Account Executive

Arun Marwaha

Technical Advocate - SME

Dan Wong

Product Manager

Gaurav Katal

Customer Advocate

James Doman-Pipe

Product Marketing Manager

Daniel Harris

Customer Support Advocate

Amaninder Singh

Customer Advocate

Soubhik Chatterjee

Product Engineer

Sanjay Kumar

Office Admin

Andriy Lesyuk

Front-end Engineer

Simaranjit Singh

Product Engineer

Ankit Chandawala

Sr. Product Engineer

Paul Kuruvilla

Product Engineer

Varun Chhabra

Account Executive

Rinky Thakur

Accounts Executive

Jamie White

Front-end Lead

Parry Mann

Sr. Sales Development Representative

Neha Chauhan

Assistant Manager - People Ops

Chirag Jain

Technical Advocate - SME