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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

The stars of the show

Raksha Prasad

Illustrator

Vinay Sharma

Team Lead

Akshay Kumar

Product Engineer

Rinky Thakur

Accounts Executive

Geetanjali Kapoor

Accounts Officer

Neil Mathew

Mobile Engineer

Vikas Dhiman

Ops Engineer

Steve Ebenezer Paul

Web Developer

Gurpreet Singh

Sr. Technical Advocate

Mansi Wason

Product Engineer

Richard Livsey

Senior Engineer

Prasanjit Singh

Frontend Engineer

Ashok Makhija

Customer Success Manager

Kushal Sharma

Sr. Technical Advocate

Stephanie Gonzaga

Customer Support Advocate

Dhruv Agarwal

Product Engineer

Sagar Pareek

Sr. Salesforce Engineer

Ashutosh Nistandra

Chartered Accountant

James Doman-Pipe

Product Marketing Manager

Kelly O’Brien

Self-Service Content Manager

Abhishek Mittal

Sr. Product Engineer

Anadi Tiwari

Product Manager

Yogesh Girikumar

Ops Engineer

Ankit Saini

Product Engineer

Meisha Jardine

Accounts Assistant

Nitin Sharma

IT Admin

Adam Jones

Customer Support Advocate

Shivam Mamgain

Product Engineer I

Sukhpreet Kaur

Technical Consultant

Gurbakhsish Singh

Principal QA Engineer

Piyush Mahajan

Account Executive

Agustin Aldaya

Sales Development Representative

Anastasiia Vukina

Customer Support Advocate

Raghav Dua

Kintern

Ruhi Mahajan

In-house Recruiter

Chris Game

Senior Engineer

Abhimanyu Rana

Designer

Alicia Carney

Product Marketing Manager

Vikas Gangwar

Office Admin

Jayant Bhawal

Frontend Engineer

Swarnava Sengupta

Customer Advocate

Robin Malhotra

Mobile Engineer

Divyangana Singh

Sales Development Representative

Aaron Chambers

Senior Engineer

Mohammad Gufran

Product Engineer

Jamie White

Front-end Lead

Gurpinder Singh

Illustrator

Sumeet Kalsi

Product Engineer

Jitender Kumar

Specialist Engineer - Ops

Tushar Arora

Front-end Engineer

Sherub Thakur

Product Engineer

Sandeep Kaur

Customer Advocate - SME

Harminder Virk

Sr. Product Engineer

Tina Phillips

Operations Manager

Madhur Tandon

Principal Engineer

Adam Rogers

Content Marketing Manager

Dhiren Nangla

Technical Advocate

Amaninder Singh

Customer Advocate

Praagya Joshi

Product Engineer

Ankit Chandawala

Sr. Product Engineer

Michael Caminiti

Customer Support Advocate

Lakshmi Punarvasu

Operations Manager

Ravi Sharma

Product Engineer

Akash Deep Sethi

Sr. Customer Advocate

Gary McGrath

Customer Success Consultant