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Meet the team behind Kayako

Varun Shoor

CEO

Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

Jamie Edwards

COO

Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

Susan Robson

Finance Director

Susan is responsible for finance worldwide and ensuring we're running smoothly and keeping all runways clear for takeoff.

Kashif Razzaqui

Director of Engineering

Kashif leads the teams responsible for building our product vision, and ensuring Kayako is fast and reliable for our customers.

The stars of the show

Ashutosh Nistandra

Chartered Accountant

Rinky Thakur

Accounts Executive

Stephanie Gonzaga

Customer Support Advocate

Mansi Wason

Product Engineer

Andriy Lesyuk

Front-end Engineer

Nitin Sharma

IT Admin

Mohammad Gufran

Product Engineer

Sherub Thakur

Product Engineer

Kushal Sharma

Sr. Technical Advocate

Sandeep Kaur

Customer Advocate - SME

Ashok Makhija

Customer Success Manager

Swarnava Sengupta

Customer Advocate

Yogesh Girikumar

Ops Engineer

Vinay Sharma

Team Lead

Alicia Carney

Product Marketing Manager

Shivam Mamgain

Product Engineer I

Abhishek Mittal

Sr. Product Engineer

Agustin Aldaya

Sales Development Representative

Tina Phillips

Operations Manager

Richard Livsey

Senior Engineer

Sukhpreet Kaur

Technical Consultant

Aaron Chambers

Senior Engineer

Ankit Chandawala

Sr. Product Engineer

Dhruv Agarwal

Product Engineer

Neil Mathew

Mobile Engineer

Ankit Saini

Product Engineer

Tushar Arora

Front-end Engineer

Amaninder Singh

Customer Advocate

Anastasiia Vukina

Customer Support Advocate

Sumeet Kalsi

Product Engineer

Jamie White

Front-end Lead

Abhimanyu Rana

Designer

Adam Jones

Customer Support Advocate

Gary McGrath

Customer Success Consultant

Steve Ebenezer Paul

Web Developer

Akshay Kumar

Product Engineer

Gurbakhsish Singh

Principal QA Engineer

Vikas Gangwar

Office Admin

Akash Deep Sethi

Sr. Customer Advocate

Prasanjit Singh

Frontend Engineer

Gurpinder Singh

Illustrator

Michael Caminiti

Customer Support Advocate

Meisha Jardine

Accounts Assistant

Raghav Dua

Kintern

Madhur Tandon

Principal Engineer

Chris Game

Senior Engineer

Vikas Dhiman

Ops Engineer

Raksha Prasad

Illustrator

Jayant Bhawal

Frontend Engineer

Geetanjali Kapoor

Accounts Officer

James Doman-Pipe

Product Marketing Manager

Ruhi Mahajan

In-house Recruiter

Piyush Mahajan

Account Executive

Kelly O’Brien

Self-Service Content Manager

Jitender Kumar

Specialist Engineer - Ops

Praagya Joshi

Product Engineer

Gurpreet Singh

Sr. Technical Advocate

Anadi Tiwari

Product Manager

Sagar Pareek

Sr. Salesforce Engineer

Adam Rogers

Content Marketer

Robin Malhotra

Mobile Engineer

Divyangana Singh

Sales Development Representative

Dhiren Nangla

Technical Advocate

Ravi Sharma

Product Engineer

Harminder Virk

Sr. Product Engineer

Lakshmi Punarvasu

Operations Manager