Customer service software used by an agent and customer. vapor

Customer service made personal and simple

Kayako helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow

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helpdesk software screenshot

Helpful help desk software, the way it should be

With legacy help desks

Missed messages, unhappy team, and frustrated customers.

Agent stressed by bad help desk software
Easy support experience because of effortless help desk software

With Kayako

Everything in one place, a happy team, and loyal customers.

Download our quickstart guide and see how easy it is to get setup!

Quickstart Guide

Effortless, personal conversations

Bring all your channels together

Support your customer wherever they are. Kayako unifies your email, social, and live chat conversations together in one tidy place.

Help customers quickly, in real-time

A human live chat experience, even when you're not online. Have personal conversations with modern real-time messaging.

Live chat that connects into multichannel customer support software

Customer service software built for modern businesses

App events on a customer profile in unified help desk software
See real-time customer activity

Give your team superpowers. Bring customer activity from all your apps into Kayako for true context and faster, more helpful support.

Agent leaving a note in customer support software
Work better as a team

Never miss a customer again. Route conversations to the right agent, and bring the whole company on board with free collaborators.

Better customer service, whatever your needs

customer support
Customer support

Deliver effortless customer support across multiple channels.

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internal helpdesk
Internal helpdesk

Manage and delegate internal employee support in one place.

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shared inbox
Shared inbox

Supercharge email and collaborate in a simple team inbox.

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ecommerce support software

Grow sales and drive loyalty with eCommerce support software.

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Companies you love use Kayako

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Effortless customer service is two minutes away

(or just one minute, if you type fast)