With legacy help desks
Missed messages, unhappy team, and frustrated customers.

Deliver exceptional customer service in multiple languages across Live Chat, Email, Facebook and Twitter
Over 131,000 customer agents provide support using Kayako
Kayako’s help desk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations over any channel, support customers better, and stay personal as they grow.
With legacy help desks
Missed messages, unhappy team, and frustrated customers.
With Kayako Help Desk
Everything in one place, a happy team, and loyal customers.
Download our quickstart guide and see how easy it is to get setup!
Quickstart Guide
Kayako's award winning help desk software includes our live chat
software as one of the many tools to help you with your customer
support success.
Kayako's live chat tool allows you to have an engaging live chat
experience, even when you're not online.
You can help customers in real-time across all of your channels
from email, social, website, iOS, and Android apps.
Learn how easy and flexible it is to use, customize, and integrate
our live chat software into your website, iOS, and android apps.
Unlike other help desk software, Kayako gives you a complete picture of your customer’s journey so you know where they’re coming from. Your team will know of each interaction a customer has had with your business and the issues they are facing even before they reach out for support. With Kayako all the information your team needs to provide a personal and connected customer experience is right at their fingertips.
Kayako’s help desk software makes supporting customers easy with the shared inbox tool. With custom views, tags, and conversation assignments, your customer service team is able to stay on top of open issues and automatically assign conversations to the best people.
Kayako provides a complete help desk experience with a fully customizable knowledge base that’s available 24/7 even if your team isn’t. Customers will be able to find what they’re looking for and instantly receive suggestions as they type.
Give your team superpowers. Bring customer activity from all your apps into Kayako for true context and faster, more helpful support.
Never miss a customer again. Route conversations to the right agent, and bring the whole company on board with free collaborators.
Lessons from the frontline: equip your team with the best customer service software.
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