customer service software used by an agent and customer.

Help desk software to grow personal customer relationships

Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

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Keep on top of multichannel conversations

simple help desk software

All the control you need to give an effortless customer experience

Helpful help desk software, the way it should be

With legacy help desks

Missed messages, unhappy team, and frustrated customers.

agent stressed by bad help desk software
easy support experience because of effortless help desk software

With Kayako

Everything in one place, a happy team, and loyal customers.

Effortless, personal conversations

Bring all your channels together

Support your customer wherever they are. Kayako unifies your email, social, and live chat conversations together in one tidy place.

Help customers quickly, in real-time

A human live chat experience, even when you're not online. Have personal conversations with modern real-time messaging.

live chat that connects into multichannel customer support software

Customer service software built for modern businesses

app events on a customer profile in unified help desk software
See real-time customer activity

Give your team superpowers. Bring customer activity from all your apps into Kayako for true context and faster, more helpful support.

agent leaving a note in customer support software
Work better as a team

Never miss a customer again. Route conversations to the right agent, and bring the whole company on board with free collaborators.

Better customer service, whatever your needs

Customer support

Deliver effortless customer support across multiple channels.

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Internal helpdesk

Manage and delegate internal employee support in one place.

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Shared inbox

Supercharge email and collaborate in a simple team inbox.

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Live chat

Drive sales and engage customers with modern live chat

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Companies you love use Kayako

Effortless customer service is two minutes away

(or just one minute, if you type fast)