Monthly availability history

July 14
99.98%
June 14
99.99%
May 14
99.89%
April 14
99.99%
March 14
99.99%
February 14
99.99%
January 14
99.99%
December 13
99.99%
November 13
99.99%
October 13
99.99%
September 13
99.99%
August 13
99.99%
July 13
99.99%

Global availability

Our systems are checked from more than 15 locations all over the world, every single minute to ensure robust, global availability.

Scheduled maintenance

These figures do not include scheduled maintenance, which we keep to a minimum. Customers are warned in advance about any planned maintenance.

Problem with your helpdesk?

If you are encountering a problem with your helpdesk, please contact us and our dedicated team will get right on it.

What counts as unavailable?

Even if our monitoring system detects an availability issue for just a few seconds, a full minute of downtime will register in these figures (we're pretty hard on ourselves). If an availability issue affects just a number of customers, we build that into the availability figure as an average.

Latest updates from @KayakoOps