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Only your average web server with PHP and a MySQL database are required.
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You are here: Kayako » Solutions » System requirements

Although most web servers with PHP and MySQL installed will be capable of running our software, we have listed every system requirement so that you can make sure your web server will be able to.

If you would like any more information or would like help determining whether or not your web server meets the requirements, please contact us.

SupportSuite

Web server requirements

  • Operating system: Linux, FreeBSD, Solaris or Microsoft Windows
  • PHP: version 5.1.0 or higher, with xml, mb_string, mcrypt, php_imap, mysql modules installed/li>
  • Encoder: the latest version of Zend Optimizer or IonCube
  • MySQL database: version 4.0.0 or 5.0.0 or higher

Desktop application requirements

(In order to run the LiveResponse desktop application)

  • Operating system: Microsoft Windows XP and Vista (32 and 64 bit)

eSupport

Web server requirements

  • Operating system: Linux, FreeBSD, Solaris or Microsoft Windows
  • PHP: version 5.1.0 or higher, with imap, mbstring and mcrypt support
  • Encoder: the latest version of Zend Optimizer or IonCube
  • MySQL database: version 4.0.0 or 5.0.0 or higher
.

LiveResponse

Web server requirements

  • Operating system: Linux, FreeBSD, OSX, Solaris or Microsoft Windows
  • PHP: version 5.1.0 or higher, with imap, mbstring, mcrypt, gd and mysql support
  • Encoder: the latest version of Zend Optimizer or IonCube
  • MySQL database: version 4.0.0 or 5.0.0 or higher

Desktop application requirements

(In order to run the LiveResponse desktop application)

  • Operating system: Microsoft Windows XP and Vista (32 and 64 bit)