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Upgrade to Kayako from other help desk software

Our Impex system enables no-fuss upgrades to Kayako, automatically importing data from your existing help desk. Impex imports your existing user accounts, ticket data and other supported content items.

Upgrading couldn't be easier. Listed below are the systems that Impex is compatible with:

Cerberus Helpdesk versions 1, 2, 3 and 4 - import tickets, departments, agents, users, user groups and knowledgebase articles
OTRS - import tickets, users and agents
Zendesk - import tickets (issues), users, user groups (organizations) and departments (ticket groups)
DeskPro - import tickets, departments, agents, users, user groups and knowledgebase articles
Perldesk versions 1, 2, 3 and 4 - import tickets, departments, agents, users, user groups and knowledgebase articles
SitePanel 3 - import tickets, departments, agents, users, user groups and knowledgebase articles
SupportTrio - import tickets, departments, agents, users, knowledgebase and news articles

Our technicians will always be at hand to help you with the move.