User manuals

This page lists links to the latest versions of our user manuals.

SupportSuite, eSupport and LiveResponse

Includes: installation guide, administrator guide, support operator guide, mobile interface guide all in one manual.

• PDF format
• ZIP format

Kayako LiveResponse Desktop Client

• PDF format
• ZIP format

Kayako InstaAlert and InstaAlert Pro

• PDF format
• ZIP format

Kayako SyncWorks

• PDF format
• ZIP format

• User manuals
  • User manuals
• Members' area
• Desktop application downloads