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Online helpdesk demo

Access a public demo installation of Kayako SupportSuite (our flagship, all-in-one solution). Feel free to thoroughly test the functionality of SupportSuite, as well as give the supplementary add-on products a test drive.

Notice

Important notice: We provide you with this online demo to give you a quick and hands-on demonstration of our software. Although we frequently purge the demo helpdesk, please keep in mind other users can alter the configuration of it. If you would like a private, more in-depth trial experience, register for a hosted trial - we'll set it up in less than ten minutes.

Jump straight in!

Administrator account credentials

This username and password will allow you to log into the staff and administrator control panel. If you wish to login as an end-user, register yourself as one in the end-user support center.

  • Username: admin
  • Password: demo123
End-user support center icon End-user support center

The front-end of your support desk, used by your end-users. They can submit tickets, login to view existing tickets, interact with your live support operators and much more.

Staff control panel icon Staff (agent) control panel

Where your staff users (i.e. support operators) manage tickets, correspondence, user accounts, knowledgebase articles, troubleshooters, teamworking areas and content publishing.

Administrator control panel icon Administrator control panel

Anything that can be customized is configured here: cosmetics, staff accounts, settings, departments, custom fields, e-mail queues and a lot more.

Useful links:

LiveResponse desktop application

Listing of news articles on the front-end of the support desk.

This application for Microsoft Windows connects your staff users (operators) to a support desk installation, allowing them to chat with and monitor website visitors.

  • Download the latest version.
  • Run the installer. Once installed, open the application.
  • Configure the account settings with the credentials provided above (the 'installation URL' is http://demo.kayako.com/supportsuite).
  • If you need assistance, refer to the user manual or contact us.

Try out the addons

Kayako InstaAlert - desktop ticket alerts

KayakoMobile - on and offline ticket management on a Microsoft Windows Mobile device

A Microsoft Windows Mobile application that enables on and offline ticket management on a mobile device.

Kayako SyncWorks - Microsoft Office Outlook task, contacts and calendar synchronization

Synchronize public and private tasks, contacts and appointments with Microsoft Office Outlook, across multiple PCs.