Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.
Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.
VP of Ops, India
Raghav joined Kayako way back and focuses on business and finance ops, keeping the runway clear for a bigger, better Kayako. Raghav also mobilizes our social responsibility efforts.
VP of Sales
Puneet joined us from ThoughtWorks to take sales to the next level, focusing on helping our customers achieve their true customer service potential.
Director of Customer Success
Navsher leads the customer success teams which ensures our customers get the most value from Kayako and can deliver the best customer service possible.
Jesse leads the design and the creative experience throughout Kayako, bringing our vision and message to life and helping to deliver amazing user experiences.
Director of Engineering
Kashif develops and leads our talented product engineering team which owns, develops and maintains the Kayako platform.
More than 140 of us are here to reinvent the customer experience and build the world's best customer service software while we’re at it.
Customer service and helpdesk tips in your inbox.