The exec team

  • Varun Shoor

    Varun Shoor

    Varun built the first Kayako in 2001 to better serve his own customers over the web. Today, as founder and CEO, Varun leads Kayako in our pursuit of the perfect customer experience.

  • Jamie Edwards

    Jamie Edwards

    Jamie joined Kayako as it was evolving from a project to a movement. Jamie focuses on creating the best product experience for our customers and growing the company.

  • Raghav Arora

    Raghav Arora

    Raghav joined Kayako way back and focuses on business and finance ops, keeping the runway clear for a bigger, better Kayako. Raghav also mobilizes our social responsibility efforts.

  • Puneet Kataria

    Puneet Kataria

    Puneet joined us from ThoughtWorks to take sales to the next level, focusing on helping our customers achieve their true customer service potential.

  • Navsher Puar

    Navsher Puar

    Navsher leads the customer success teams which ensures our customers get the most value from Kayako and can deliver the best customer service possible.

  • Jesse Bennett-Chamberlain

    Jesse Bennett-Chamberlain

    Jesse leads the design and the creative experience throughout Kayako, bringing our vision and message to life and helping to deliver amazing user experiences.

Now meet the stars of the show

More than 140 of us are here to reinvent the customer experience and build the world's best customer service software while we’re at it.

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