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Our sales and product specialists are always happy to help answer any product questions you may have.
Submit a ticket to our sales department
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Speak with our sales agents on the telephone:
US Toll-free: 1-888-212-2140
Worldwide: 1-208-906-2753
Customer support
Raise a ticket, search the knowledgebase or connect with our support team over live chat on the helpdesk at my.kayako.com.
Kayako Inc.
917 Lusk Street
Suite 110
Boise, Idaho 83706
United States of America
Kayako Infotech Ltd.
Midas Corporate Park
37 G.T. Road
Jalandhar Punjab 144001
India
"Kayako as enabled us to provide far superior support to our national and international user base"
- Associated Universities
"From the day we started talking with Kayako, we realized that they share the same passion for Customer Wow as we do."
- Peugeot Netherlands
"We recommend Kayako to anyone looking to get a grip on their support correspondence and bring resolution times down"
- ICANN
"We have seen a clear reduction of resources required as a result of implementing Kayako."
- MSI Micro-Star International
"The relative small cost of this software pales in comparison to the rise in efficiency of our helpdesk team."
- RSPCA, Australia
"There is no doubt that Kayako has saved us a lot of time and energy, we couldn't live without it"
- American School Foundation of Monterrey
"Thanks to Kayako, we canturn around much higher issue volumes per day, per employee"
- Sawmill Analytics
"Kayako has enabled us to deliver a higher level of service"
- Brisbane Grammar School
"Kayako allows us to more effectively manage, monitor and deliver customer support"
- Pellerin Milnor Corp
"Kayako is an ideal tool that helps us deliver the rapid service that our customers have come to expect"
- Multiplay UK
"Since setting up Kayako, our support volume has grown by a factor of 10, and Kayako grew gracefully with us"
- KashFlow
"I would have no hesitation in recommending Kayako as the number one helpdesk for use within education"
- St. Bede's Catholic School & Sixth Form College
"Kayako has really helped us to improve our customer support and workflow"
- Stardock Corporation
"Kayako is easy to set up and support has been fantastic"
- Swedish Match
"Kayako enables us to share experience and knowledge to enable better communication"
- Macmillan Education
"In all aspects, Kayako provides Namecheap with value in buckets"
- Namecheap
"All in all, Kayako is hands-down the most feature-rich, user-friendly and flexible platform I’ve come across for customer support"
- Texas Tech University
"Kayako helps us to optimize the way we work, fully servicing both ours and our customers' needs"
- Thrane & Thrane
"With Kayako, our response times to our users have decreased and it makes our jobs so much easier"
- TuneWiki
"I would definitely recommend Kayako to other academic and not-for-profit organizations"
- University of Illinois
"It’s not often that one can claim a ROI within months of purchasing a product, but that’s exactly the case with Kayako"
- University of Alberta
"When compared against other solutions on the market, Kayako was above and beyond anything offered by competitors"
- University of Queensland
"As a product, Kayako gives us the tools to improve customer satisfaction. As a service, Kayako's team are always friendly, responsive and always there"
- UserZoom
"As an enterprise, we needed the absolute best tools available. If you're thinking helpdesks, you should think Kayako"
- Pearson PLC
"Kayako actively helps us to keep on top of things and provide timely responses to our users"
- mtvU
"Feedback from staff is positive - Kayako's feature set is complete and the pricing can't be beaten"
- IPAC (NASA, Caltech)
"Our central IT section were blown away with what Kayako could do for them"
- Heriot-Watt University
"Kayako is a fantastic system, is easy to use and has become an essential part of our business"
- Georgetown University
"Even our computer-shy customers have no issues using Kayako"
- Expertus
"We have used Kayako since 2006 and we just love it"
- DrayTek
"Our team now has one place to see open issues, assign work, track progress and document solutions"
- Computer History Mueseum
"Kayako is a critical piece of our customer service commitment"
- Chess.com
"Kayako completely changed the way we provide support to our customers"
- CAE S.A.
"Your team has been absolutely amazing"
- Brand Karma by Circos
"We never have to worry about the reliability of our helpdesk."
- Augsburg College
"Kayako has transformed the support service that we are able to provide to our customers"
- Anritsu Ltd.
"Kayako has everything in the right place and everything makes sense."
- Avast!
"Kayako has positively and profoundly impacted how we interact with our customers"
- Sega of America
"The implementation was a breeze."
- National Association of Independent Schools
"We have found Kayako to be an incredible aid to our clients and, subsequently, to ourselves as a company"
- Atomic Crayon
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