left quoteWe recommend Kayako to anyone looking to get a grip on their support correspondence and bring resolution times down right quote
- ICANN
left quoteFrom the day we started talking with Kayako, we realized that they share the same passion for Customer Wow as we do. right quote
- Peugeot Netherlands
left quoteKayako is a fantastic system, is easy to use and has become an essential part of our business right quote
- Georgetown University
left quoteKayako has positively and profoundly impacted how we interact with our customers right quote
- Sega of America
left quoteFeedback from staff is positive - Kayako's feature set is complete and the pricing can't be beaten right quote
- IPAC (NASA, Caltech)
left quoteKayako actively helps us to keep on top of things and provide timely responses to our users right quote
- mtvU
left quoteAs an enterprise, we needed the absolute best tools available. If you're thinking helpdesks, you should think Kayako right quote
- Pearson PLC
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The only help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place.

Latest from the blog RSS Feed

Kayako Mobile for Android Update with New, Streamlined Navigation

We have just released an updated Kayako Mobile for Android to Google Play. The update combines various fixes, improvements and a brand new, streamlined navigation interface.

More Than 50 Improvements, Fixes and API Updates

More than 50 improvements, fixes and a new helpdesk API is available in the latest update.

Case Study: How BooRoo.com Turned Grassroots Customer Support Philosophy into Tangible Results with Kayako

Self-service use up more than 300% and ticket volumes down. BooRoo.com shares their experience using Kayako for multi-channel customer support.

Kayako Mobile 1.0.1 Now Available in the App Store

Kayako Mobile for iOS 1.0.1 is now available in the App Store, addresses various bugs and introducing some usability improvements.

Ten years young

For a decade, more than 30,000 organizations of all shapes and sizes have relied on Kayako to provide an unbeatable customer support experience.

SaaS or Download

Choose between our reliable and secure SaaS cloud platform (Kayako On Demand), or install Kayako on your own server - it's entirely up to you.

Kayako is your central collaborative inbox. Prioritise, categorize and route correspondence to the right people sooner

Tickets, email, unified inbox

Eliminate email clutter, collaborate, improve response times and monitor quality.

Gather intelligence about your visitors as soon as they land on the website, and automatically prioritise potential leads

Live chat and visitor engagement

Turn visitors into customers through live chat, visitor monitoring and click-to-call.

Your customers will get quicker answers using the knowledgebase, and your team will have less work to do

Support center and self-help

Easy to use, intuitive helpdesk that encourages customers to help themselves.

Kayako Developer API

Developer API

Use the API to customize and integrate your helpdesk with other applications.

Access the API
Kayako Community Forums

Community Forums

Connect with Kayako customers, experts and third-party developers.

Go to the Forums
Documentation

Documentation

Access clear, easy to read documentation and implementation guides.

View Documentation