Help Desk Software, Customer Service Software, Live Chat Software

We offer market leading, business-class helpdesk software solutions that are affordable to companies, organizations and businesses of all sizes.

Our software is turn-key and very easy to set up, requiring nothing more than an average web server. Be up and running in a matter of minutes using the automatic installer.

Ticketed support and email management.
Advanced reporting, workflow, SLA and ticket scheduling features.
Monitor and chat with your site visitors in real-time.
Publish rich self help resources.
Teamworking facilities; tasks, contacts and appointment management.

Make your help desk software work for you.

It is our robust and flexible platform, topped with an intuitive interface that makes our software popular with an extraordinarily wide audience. We offer enterprise-class features - such as advanced ticket auditing, rich reporting and deeply integrated SLA and escalation tools. However, these advanced features are unobtrusive if not required.

Integrate, customize and share. An open help desk.

Synchronise tasks, appointment and contact with Microsoft Outlook. Share logins with third-party databases (including Active Directory). Manage your tickets on and offline with your Windows Mobile smartphone. Receive ticket alerts directly to your desktop.

We offer a variety of add-on products, and offer license options allowing access to the majority of our application source code; enabling you and our development community to develop, customize and share.

Backed by professional support and services.

All of our licenses come with technical and installation support, available via e-mail and live chat, almost twenty four hours a day.
Hosted helpdesk software; worry-free setup and hosting of your support desk on our secure and reliable network.
Installation and upgrade services are available for a one-time fee. Our technicians can install and set up your helpdesk on your own web server.

Overview
Features
Flexibility
Integration
Services

Welcome to Kayako. We develop comprehensive

help desk software

, and have been doing so for more than eight years. Cut costs, streamline your support, consolidate your e-mail and offer your users a better service.

Establish an integrated platform with Kayako's affordable, business-class helpdesk software and live chat software solutions. Manage your entire support operation, integrate your e-mail and even manage multiple helpdesks from one single system.

From just $29.95. Unlimited users and no hidden costs.

Starting at $29.95 per month for unlimited users, operators, departments and unlimited tickets. No small print or hidden costs; just great quality helpdesk software. It has never been cheaper to cut your support and operational costs.

Hosted helpdesk software. Instant setup, fully managed service.

We offer all of our helpdesk solutions as licensed products (install and host it yourself) or as help desk hosting services. No IT department? No problem - your helpdesk could be up and running in minutes.