They want service their way, their time. Put your best content in your support center for customers to access any time. Kayako will even automatically suggest answers as they type out their queries. Now that’s instant.
Even our computer-shy customers have no issues using Kayako. Kayako's cloud platform has been outstanding.
Your agents want to deliver great customer support as fast as possible. Kayako provides them with the information and tools they need: a complete customer support history, automatic answers, macros and intelligent ticket routing all in a blazing fast, intuitive interface.
We receive large amounts of requests each day, and Kayako actively helps us to keep on top and provide timely responses.