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Never miss a beat. Manage your email, live chat, calls, remote support and self-service, all in one place.
See where they are from and how they found your website. Harness visitor intelligence to prioritise your leads.
Kayako is your collaborative inbox. No more delays, CCing, forwarding and lost mail.
Kayako's simple and intuitive self service tools encourage your customers to help themselves and get quicker answers.
One-click remote control access to your customer's PC with Kayako OnSite.
Every day your team creates new knowledge and finds new resolutions. Kayako gives you the tools to capture and reuse it.
Kayako helpdesks learn; automatically helping you to categorize, filter and prioritize your tickets.
The only help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place.
The Kayako Chat Gateway lets your team connect to your helpdesk's live chat using their favorite IM apps - including on the Mac and mobile.
Kayako 4.60 is available now - the biggest update to Kayako since Kayako 4.0. A brand new support center and control panel design, and more.
CyberGhost is one of Europe's most widely used secure Internet (VPN) provider. We spoke with Ana Nastase about how her team tracks product problem trends and improves their customer service with Kayako.
Kayako 4.57.1 has been released to address a security vulnerability that affects all versions of Kayako 4 up to and including 4.57.
For a decade, more than 30,000 organizations of all shapes and sizes have relied on Kayako to provide an unbeatable customer support experience.
Choose between our reliable and secure SaaS cloud platform (Kayako On Demand), or install Kayako on your own server - it's entirely up to you.
We talk KPIs, customer happiness and helpdesk analytics with Toshiba Canada.
Eliminate email clutter, collaborate, improve response times and monitor quality.
Turn visitors into customers through live chat, visitor monitoring and click-to-call.