Kayako in photos
Copyright 2001 - 2011, Kayako - Privacy - Free help desk software
Kayako
Helpdesk Evolved.
Never miss a beat. Manage your email, live chat, calls, remote support and self-service, all in one place.
Visitors into customers.
See where they are from and how they found your website. Harness visitor intelligence to prioritise your leads.
The best way to do e-mail.
Kayako is your collaborative inbox. No more delays, CCing, forwarding and lost mail.
Self service reinvented.
Kayako's simple and intuitive self service tools encourage your customers to help themselves and get quicker answers.
Be there and be hands on.
One-click remote control access to your customer's PC with Kayako OnSite.
Capture knowledge.
Every day your team creates new knowledge and finds new resolutions. Kayako gives you the tools to capture and reuse it.
Helpdesk with brains.
Kayako helpdesks learn; automatically helping you to categorize, filter and prioritize your tickets.
Kayako actively helps us to keep on top of things and provide timely responses to our users 
We recommend Kayako to anyone looking to get a grip on their support correspondence and bring resolution times down
From the day we started talking with Kayako, we realized that they share the same passion for Customer Wow as we do.
Feedback from staff is positive - Kayako's feature set is complete and the pricing can't be beaten
As an enterprise, we needed the absolute best tools available. If you're thinking helpdesks, you should think Kayako
Kayako is a fantastic system, is easy to use and has become an essential part of our business
Kayako has positively and profoundly impacted how we interact with our customers
The only help desk software that lets you manage email, tickets, live chat, calls and remote support. All in one place.
Latest from the blog 
Major New Update: Introducing Unified Search and Reports Export
A major new update is now available, introducing Unified Search (global, unified helpdesk search) and Reports exporting.
Bringing the Helpdesk to Windows Phone
Kayako Mobile for Windows Phone is now available in the Marketplace.
Register for the Kayako Mobile for Windows Phone Beta
We are bringing the helpdesk to Windows Phone with Kayako Mobile for Windows Phone. Registrations for the beta are being accepted now.
Automatic Call Recording, In-Helpdesk Call Playback and Custom Field Searching
We are pleased to announce a new update introducing automatic call recording, in-helpdesk call playback and advanced custom field searching.
Ten years young
For a decade, more than 30,000 organizations of all shapes and sizes have relied on Kayako to provide an unbeatable customer support experience.
SaaS or Download
Choose between our reliable and secure SaaS cloud platform (Kayako On Demand), or install Kayako on your own server - it's entirely up to you.
Tickets, email, unified inbox
Eliminate email clutter, collaborate, improve response times and monitor quality.
Live chat and visitor engagement
Turn visitors into customers through live chat, visitor monitoring and click-to-call.
Support center and self-help
Easy to use, intuitive helpdesk that encourages customers to help themselves.
Developer API
Use the API to customize and integrate your helpdesk with other applications.
Access the API
Community Forums
Connect with Kayako customers, experts and third-party developers.
Go to the Forums
Documentation
Access clear, easy to read documentation and implementation guides.
View Documentation
On Twitter (Twitter)
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